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Extra Space Storage
- Self Storage
- Carrollton, TX
About this business
Location details
1417 W Frankford Rd, Carrollton, TX, 75007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedA great storage place! Always clean and super friendly office staff. Nothing but a good experience with Extra Space Storage.
Business response:
We know you have many options for storing your belongings and are committed to being the most convenient, clean, and friendly storage solution in your neighborhood. Thanks for being a loyal customer, Tonya! We really appreciate you taking the time to share your experience with us. Stop by the office if you need anything.
RecommendedThe service is great. The gentleman immediately met with us and inquired about our needs. He offered very good suggestions and thoroughly explained the process for renting and storage. The procesa was fast and professional.
Business response:
Hi David, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your self-storage needs! Give us a call at (972) 245-3235 or stop by the office if you need anything!
Recommendedmuy accesible en cuanto al.precio y el personal muy amable👍
Business response:
Mayra D, gracias por la reseña de 5 estrellas. Estamos muy contentos de que esté satisfecho con su tarifa de alquiler! Nos enorgullece contar con un personal amable y estamos encantados de escuchar que su experiencia lo refleja. No dudes en comunicarte si necesitas algo!
RecommendedEasy access and clean. Downside: They will raise the rent on you
Business response:
Hi Mark K., thank you for your review! We're so happy to hear that your experience with the access and cleanliness of the facility has been positive! If you would like to discuss this with us in more detail, we're available anytime at 888-storage.
They went from $59.00 per month to 100 in 4 years!
Business response:
Hi Kate, We are sorry you had a negative experience renting with us. Our rates here at Extra Space Storage are not guaranteed for the life of the storage because we are strictly month-to-month leasing. Will you please give us a call at 888-storage to discuss what other options we may have for you?
May was fantastic! She was both informative and helpful. This place also raised my rental rate by %30 as soon as my initial 6 month pre-paid time was over. They will quote you a price and then jack it up at the first opportunity. Update 2 years later: after 10 month, they increased my rate from 82 to 107$ monthly. After 20 months, they upped my rate from 107 to 187$ monthly. I would not recommend or choose too do business with them in the future.
Business response:
Hi Beethoven, thank you for your feedback. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.
get rid of the pricing scams and high prices also get rid of the abundant turn around of employees
Business response:
We are sorry to hear you felt this way about your experience, Chad. We would like a chance to talk with you further. Please give us a call at 888-Storage?
Brent Fleming at the Extra Space storage in Euless, Texas on Midcities Rd called the police on a tenant who had a unit there for no reason at all. Me and another mover was there to help her move. She was a black customer. and we are black movers there to help her move. Brent was upset because she told him he was being rude after he had her waiting in the hot sun 20 minutes. Brent told her if she didn’t like how she was being treated she could leave and told her to leave. She refused to leave and Brent Fleming at the Euless l... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 815 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.