Great team here! Worked with me on upgrading a unit last minute. Extremely military friendly.
Business response:
Hello, Adam. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!
I just wanted to write a review on Kelly Thomas at the Bay Area location in Clearlake,Texas. She is awesome!!!! I literally cannot say enough about her… She has been so professional and helpful over the phone and in person. Handled my movers before I even made it to the storage during my move. She definitely goes above and beyond to make her customers happy. I feel like you’re very lucky to have her as an employee, she does an exceptional job. Thank you? Rondi Farmer
Business response:
Thanks for the awesome feedback, Rondi R! We work hard to meet the expectations of our customers so we're happy to hear Kelly from our Bay Area location hit the mark for you! It's great to know she was professional, helpful, and able to go above and beyond to meet your storage needs. Thank you for your kind words. Don't hesitate to stop by the office or contact us at (281) 286-7867 if you need anything.
Clean, secure, friendly staff
Business response:
Thanks for the positive review, Pam! We work hard to keep our facilities safe and clean for our customers. Please stop by the office or give us a call if there is anything else we can do for you!
Great facility and a management is extremely helpful and kind.
Business response:
Hi Scott, thank you for taking the time to recommend us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Please give us a call at 888-storage if anything comes up!
I have used Extra Space Storage 3 times and have been pleased every time. Very accommodating staff, clean and safe.
Business response:
Thank you for the review, Laura! We pride ourselves on having an accommodating staff and are so happy they were able to assist you! Providing renters with clean and secure facilities is our top priority. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
this is a great storage unit with great security features I appreciate the courtesy of the workers as well I would highly recommend
Business response:
Thank you for the kind remarks, Luke! We're so happy to hear we have your recommendation! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
Entire experience was great! Manager was very thorough! I would highly recommend your storage facility to anyone!
Business response:
Hey Ronald, thank you for your recommendation! We love hearing your feedback and are thrilled to know you are enjoying your experience with us. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
Staff at both stores are super. Very clean, secure and convenient. We are very pleased.
Business response:
Thanks for the positive review, Alise! We work hard to keep our facilities safe and clean for our customers. Stop by our office if you need anything in the future!
very professional and helpful management of this property. great facility.
Business response:
Thank you for the recommendation, Matt! We are so happy to hear this.
Google reviews (491)
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