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Extra Space Storage

5.0
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About this business

Store your belongings at Extra Space Storage on 12330 US 15 501 N in Chapel Hill, NC today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of... read more

Location details

12330 US 15 501 N, Chapel Hill, NC, 27517, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.0411 reviews
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4 reviews have no rating
Don Michels's profile image
Don Michels 
recommend  Recommended
a year ago

We wound up renting two different-sized units on separate days, dealing with 2 different managers. Both individuals spent quality time with us to help determine the best sized units for needs while dealing with on-line renters who literally reserved the same unit that one of the managers was showing to us at the same time. However, there was another unit still available which we immediately took. Both managers really went above and beyond to accommodate our needs. We are very pleased with both of the units from a size an... read more

Business response:

Thank you, Don, for recommending us! It's wonderful to hear you had a positive experience with us and that our team has been accommodating and helpful! We want you to know that we are here to assist you with any further storage needs! Give us a call at (919) 391-3701 if anything comes up! 

Pape Gaye's profile image
Pape Gaye 
recommend  Recommended
a year ago

Agent was knowledge and thorough and very good at informing us on the various options. Everything was handled with professionalism. 

Business response:

Thank you for your feedback, Pape! We love to hear that our customers are happy with Extra Space. Please stop by the office or reach out to us at 888-storage if you have any questions!  

Doriana Congleton's profile image
Doriana Congleton 
recommend  Recommended
a year ago

Easy,convenient and so clean. 

Business response:

Hi Doriana, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!?  

Trish Merritt Vogel's profile image
Trish Merritt Vogel 
recommend  Recommended
2 years ago

Extremely clean and well run! 

Business response:

Hi Trish Merritt, your recommendation is appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.  

Qinyuan C.'s profile image
Qinyuan C. 
on Birdeye

2 years ago

Great storage and great customer service! 

Don N.'s profile image
Don N. 
on Birdeye

2 years ago

The ESS Team was incredibly friendly and went above being so helpful. I was amazed at how clean the facility is... you could eat off the floor! 

Mark E.'s profile image
Mark E. 
on Birdeye

2 years ago

the basics for storage units, safe, secure, easy access, clean, good customer service and a fair price. Extra Space was a "10" on each and every one. 

Julian H.'s profile image
Julian H. 
on Birdeye

2 years ago

Amazing fcilities, easy to use, and the best customer support in the business. 

Randall U.'s profile image
Randall U. 
on Birdeye

2 years ago

Clean and easy to use. Provided carts also really help with moving items. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 411 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.