Extra Space Storage

Name: Extra Space Storage
Address: 643 Farmington Ave, New Britain, CT, 06053, US
Telephone: (860) 259-4377
Price range: $$
Rating: 4.9

4.9

★★

332 reviews

|Self Storage|New Britain, CT 06053 United States

643 Farmington Ave, New Britain, CT 06053 United States

(860) 259-4377

https://www.extraspace.com/storage/facilities/us/connecticut/new_britain/1000001117/?cid=org::reviews&utm_source=google&utm_medium=organic&utm_campaign=org::reviews

Consumer Services

Open now:9:30 am - 6:00 pm

About

Store your belongings at Extra Space Storage on 643 Farmington Ave in New Britain, CT today! Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, RV parking and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

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4.9

★★

332 reviews

5★304

4★11

3★3

2★0

1★0

14 reviews have no rating

Reviews(36)

Google Reviews(296)

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Kathi Bates review for Extra Space Storage

Kathi Bates on Facebook

8 months ago

They were very helpful and answered all my questions

Business Response:

Thank you for the kind feedback, Kathi. We're glad our team was helpful and able to answer your storage related questions! Our team is here to serve you, so give us a call at (860) 259-4377 if you need any future assistance.

Robert Martin review for Extra Space Storage

Robert Martin on Facebook

a year ago

great price people are very friendly and helpfull

Business Response:

Thank you, Robert. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.

Iris Reyes review for Extra Space Storage

Iris Reyes on Facebook

a year ago

They were very friendly and courteous. Very clean and the best for me is that you can pull in with your truck...

Business Response:

Hi Iris, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything! 

Sandra Skoglund Flynn review for Extra Space Storage

Sandra Skoglund Flynn on Facebook

a year ago

From my initial internet and phone call clarifications the staff at Extra Space Storage has been extremely helpful and accommodating. From choosing the size to move in I was able to feel confident I was renting at the place that best serves my needs. Thank you to Manager Bill, Jim and Asst Mgr Greg for their customer service and kindness throughout the process. The facility is very clean, well lighted and easily accessible. I would not hesitate to recommend to my family and friends.

Business Response:

Hi Sandra. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Bill, Jim, and Greg. Our team is dedicated to making sure your experience is great. Send us an email at customerservice@extraspace.com if you have any additional feedback in the future.

Yang Yang review for Extra Space Storage

Yang Yang on Facebook

2 years ago

Very good customer service well cleaned

Business Response:

Hi Jamice, thank you for taking the time to recommend us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Give us a call at 888-storage or stop by the office if you need anything!

Veronica Pozarvitz review for Extra Space Storage

Veronica Pozarvitz on Facebook

2 years ago

The whole area is very clean and the staff are very helpful and knowledgeable and their aim is that you are completely satisfied with your visit. One time they saw that I couldn't get my lock open and that I was having a problem with it, so the staff member came out and helped me right away so I wouldn't be upset and showed me how to work the lock. I was relieved that they have a camera in all the areas and they were able to see my frustration; it also makes for a safer visit if you are alone.

Business Response:

Hi Veronica, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! We're glad our manager came out and helped you right away and showed you how to work the lock. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

Melanie Mills review for Extra Space Storage

Melanie Mills on Facebook

2 years ago

It's well maintained & the employees are always friendly & helpful.

Business Response:

Hi Melanie, your kind words are appreciated! We make it a priority to provide well-maintained facilities and are so glad to hear your experience reflects that. We're glad our team is always friendly and helpful. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

Marilyn Sabater review for Extra Space Storage

Marilyn Sabater on Facebook

2 years ago

Very pleasant customer service

Business Response:

Thank you for your recommendation, Marilyn. We are happy to hear you were served with great customer service by Extra Space Storage. Stop by our office if you need anything in the future or feel free to contact us at 888-STORAGE.

Nina Palazzo review for Extra Space Storage

Nina Palazzo on Facebook

2 years ago

I would highly recommend extra storage space! They are very friendly and helpful. I rented a 10x10 Storage unit. Very clean and I love the security around the storage unit.

Business Response:

Thanks for recommending Extra Space Storage, Nina! We're glad our team was very friendly and helpful. Providing renters with clean and secure facilities is our top priority. Stop by our office if you need assistance or have any questions.