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Extra Space Storage
- Self Storage
- New Britain, CT
About this business
Store your belongings at Extra Space Storage on 643 Farmington Ave in New Britain, CT today! Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, RV parking and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our... read more
Location details
643 Farmington Ave, New Britain, CT, 06053, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Google reviews (357)
RecommendedThey were very helpful and answered all my questions
Business response:
Thank you for the kind feedback, Kathi. We're glad our team was helpful and able to answer your storage related questions! Our team is here to serve you, so give us a call at (860) 259-4377 if you need any future assistance.
great price people are very friendly and helpfull
Business response:
Thank you, Robert. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.
They were very friendly and courteous. Very clean and the best for me is that you can pull in with your truck...
Business response:
Hi Iris, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!
Very good customer service well cleaned
Business response:
Hi Jamice, thank you for taking the time to recommend us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Give us a call at 888-storage or stop by the office if you need anything!
The whole area is very clean and the staff are very helpful and knowledgeable and their aim is that you are completely satisfied with your visit. One time they saw that I couldn't get my lock open and that I was having a problem with it, so the staff member came out and helped me right away so I wouldn't be upset and showed me how to work the lock. I was relieved that they have a camera in all the areas and they were able to see my frustration; it also makes for a safer visit if you are alone.
Business response:
Hi Veronica, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! We're glad our manager came out and helped you right away and showed you how to work the lock. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
It's well maintained & the employees are always friendly & helpful.
Business response:
Hi Melanie, your kind words are appreciated! We make it a priority to provide well-maintained facilities and are so glad to hear your experience reflects that. We're glad our team is always friendly and helpful. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
Very pleasant customer service
Business response:
Thank you for your recommendation, Marilyn. We are happy to hear you were served with great customer service by Extra Space Storage. Stop by our office if you need anything in the future or feel free to contact us at 888-STORAGE.
I would highly recommend extra storage space! They are very friendly and helpful. I rented a 10x10 Storage unit. Very clean and I love the security around the storage unit.
Business response:
Thanks for recommending Extra Space Storage, Nina! We're glad our team was very friendly and helpful. Providing renters with clean and secure facilities is our top priority. Stop by our office if you need assistance or have any questions.
I would highly recommend this storage location for your storage needs. The manager on duty was very friendly, helpful and answered all of my questions. I rented a 10’x30’ space for about 10,000 pounds or personal belongings. It was very clean and temperature controlled during the month’s I rented the space. The setting of the building lent to easy loading of my items between a moving truck and the storage space. I felt my items were safe while there, needing a passcode to get into the building and the required use of a spec... read more
Business response:
We appreciate you taking the time to share your feedback and recommendation, June. We know that your items are important to you, so we make it a priority to provide a safe and secure self-storage experience. We are thrilled you have felt safe renting at our property and are here to help if any concerns come up in the future! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 390 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open on Wednesday at 9:30 a.m.