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Extra Space Storage

5.0
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About this business

Store your belongings at Extra Space Storage on 1250 Taylor St NW in Washington, DC today! Our large selection of storage units, exceptional security and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility! 

Location details

1250 Taylor St NW, Washington, DC, 20011, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
Sun10:00 a.m. to 2:00 p.m.
5.0460 reviews
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16 reviews have no rating
Laura Corley-Mckan's profile image
Laura Corley-Mckan 
recommend  Recommended
7 months ago

Always soo helpful and accommodating !! 

Business response:

Laura, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Give us a call at 888-STORAGE if you need any future assistance.  

Nikkia Cowan-Saddler's profile image
Nikkia Cowan-Saddler 
recommend  Recommended
a year ago

Jan made my experience so comfortable and easy, her customer service was SUPERB!! She made sure I understood the policy, how to use my code and she made sure if I had any questions they were answered with no hesitation. I am definitely pleased with my experience with moving in and the security of my belongings. KUDOS JAN!! YOU ARE THE BEST!! 

Business response:

Hi Nikkia. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jan. Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage. 

Cooki Collinet's profile image
Cooki Collinet 
recommend  Recommended
a year ago

Polite, efficient, friendly service every time. I’m a new satisfied customer with two spaces. 

Business response:

Hi Cooki, thank you for recommending us. We're glad our team was polite, efficient, and friendly. Don't hesitate to contact us at 888-storage if you need anything! 

Ashley H. Zambrana's profile image
Ashley H. Zambrana 
recommend  Recommended
a year ago

Excellent attention from the administration 

Business response:

Thanks for the awesome recommendation, Ashley! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (202) 769-1451 if you need anything. 

James Stallans's profile image
James Stallans 
recommend  Recommended
a year ago

a very clean facility the staff is very respectful 

Tone Tuah's profile image
Tone Tuah 
recommend  Recommended
a year ago

I just had a great experience with an employee named Jan at this extra space storage. She is what customer service is all about. When you are handled in a way that you appreciate and respect you have to let others know. Once again thank you for above board customer service and understanding from one who is in customer service and appreciates those that go above and beyond service. 

Business response:

Thanks for the awesome review, Tone! We work hard to provide our customers with exceptional customer service so we're happy to hear Jan hit the mark for you! We are happy to have you store with us, Tone. Don't hesitate to stop by the office or contact us at (202) 769-1451 if you need anything. 

Ramos Eralene Vanne's profile image
Ramos Eralene Vanne 
recommend  Recommended
a year ago

Excellent customer service provide by Jan, facility is always clean, private parking, and having a Spanish speaker rep is good in this area. Manager Jan is always helping to get the right size unit and price 

Francisco Macalupu Zegarra's profile image
Francisco Macalupu Zegarra 
recommend  Recommended
a year ago

Very friendly customer service. Place very secure and clean. Customer Rep strongly efficiently and always meet my expectations. 

Business response:

Thank you for your feedback, Francisco Macalupu! Providing renters with clean and secure facilities with great customer service is our top priority. We're glad we were able to meet your storage needs. Give us a call at 888-storage or stop by the office if you need anything! 

Donna Patyk's profile image
Donna Patyk 
recommend  Recommended
a year ago

Nice clean space and very pleasant people to work with. Thank you 

Business response:

Hi Donna, thank you for recommending us. We're so happy to hear that your experience with the quality and cleanliness of the spaces has been positive! We're glad our team is very pleasant people to work with. Please stop by the office or give us a call at 888-STORAGE. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 460 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Thursday at 9:30 a.m.