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Extra Space Storage
- Self Storage
- Nashville, TN
About this business
Location details
3744 Annex Ave, Nashville, TN, 37209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedThey had available the small "locker" storage that I needed, and manager Jessica Mankovitch is just "the best"! Friendly, knowledgeable, helpful, and responsible.
Business response:
We are elated to hear you found the perfect locker! Jessica truly is the best - so glad she helped you.
RecommendedBoth the move-in and move-out process were a breeze online. Deb was awesome anytime I had questions or needed anything. Jessica called to confirm move-out and realized I was out before the next billing cycle and was able to make sure I didn't get charged for the one upcoming. I appreciate the extra effort, especially in an industry where it doesn't always happen that way. Keep up the good work!
Business response:
Thank you for your wonderful feedback! We're so glad to hear that Deb and Jessica were able to make your experience smooth, both during move-in and move-out. It's great to know that the online process was easy for you, and that our team was there to assist with any questions you had along the way. We truly appreciate your kind words about our extra effort, especially regarding the billing cycle. Your satisfaction is our priority, and we're happy we could meet your expectations. Thank you for choosing our facility, and we app... read more
RecommendedVery helpful staff made the process so smooth Jessica was amazing!!!
Business response:
We are delighted to hear Jessica made your storage process smooth! Thanks for highlighting our helpful staff.
RecommendedBarbara has been absolutely fantastic, very helpful and kind. She always has solutions for any of my concerns. This is the second time I have found myself in need of a storage unit, and I was happy to return to this location. Highly recommend!
Business response:
We're excited to hear that Barbara provided fantastic and helpful service during your visit. It's wonderful to know that she was able to offer solutions for your concerns and that her kindness made a positive impact on your experience. We truly appreciate you choosing our location for your storage needs once again. Thank you for taking the time to share your experience with us and for your recommendation!
RecommendedEvery nice. Easy access to interstate and people very friendly!!!!
Business response:
Thank you for the excellent review, Tammy! We're happy we were able to provide an easy storage experience. Stop by our office if you need anything in the future!
RecommendedI've rented from extra space for a few years now. Barb is super friendly and always helpful. The site is very clean and I enjoy this location very much.
Business response:
Hi Brian, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Barb reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!
RecommendedLindsey and Barb were wonderful to work with while getting our mother a storage unit. Wonderful ladies and beautiful facility.
Business response:
Thank you for the review, Bella! We pride ourselves on having a friendly, accommodating staff and are so happy Lindsey and Barb were able to assist you! Feel free to reach out at any time at 888-storage.
RecommendedExceptional customer service, Lindsey Patterson was very personable and efficent!
Business response:
Thanks for taking the time to leave us your feedback, Elizabeth Anne! We are so glad Lindsey could meet your storage needs. Don't hesitate to reach out if you need anything!
RecommendedExcellent facility! Clean and exceptionally friendly knowledgeable staff! Best storage facility in the Nashville area.
Business response:
Hi Brittany, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Call us if there is anything, we can do to assist you.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 983 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.