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Extra Space Storage

4.9

About this business

Location details

1928 Brumlow Ave, Southlake, TX, 76092, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9699 reviews
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Dan Dan's profile image
Dan Dan 
recommend  Recommended
3 years ago

Adam is always helpful and a joy to talk to. Every time I call in or even see him in person, he is very welcoming and professional. Nothing to recommend, but a raise for him! lol 

Business response:

Hi Dan, Thank you for taking the time to recommend us! We pride ourselves on having a helpful, professional staff, so we are thrilled to hear that you had such a positive experience renting with Adam! Thank you for your kind words! Our team is here to help, as always, give us a call at 888-storage if anything comes up. 

Denise Martin Henderson's profile image
Denise Martin Henderson 
recommend  Recommended
3 years ago

Adam went above and beyond to find a space that would work for our trailer at short notice. Excellent Customer Service!!! 

Business response:

Hi Denise Martin, thank you for recommending us. We're glad Adam went above and beyond to find a space that would work for your trailer at short notice. We're committed to providing excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you. 

Lisa Fleming's profile image
Lisa Fleming 
recommend  Recommended
4 years ago

The office staff was so helpful and it was an easy process to get a storage unit! 

Business response:

Thank you for the excellent rating, Lisa! We're happy we were able to provide a smooth rental experience. Feel free to stop by the office if you need anything! 

David Wilcox's profile image
David Wilcox 
recommend  Recommended
4 years ago

Pete was friendly and knowledgeable. 

Business response:

Thanks, David. We are thrilled you had a great experience with Pete! We are grateful to have you as a customer and are here to help at 888-storage whenever you need us!  

Robin Bily's profile image
Robin Bily 
recommend  Recommended
4 years ago

Best customer service ever ! Climate controlled storage made easy . Great rates and everything was done with one call . Highly recommend Adam and Pete to work with your storage needs . Great location right off 26 and Brumlow in Southlake 

Business response:

Thanks for recommending us, Robin! We're committed to providing excellent customer service. We love the climate control storage units because they do an especially great job protecting your items from harsh weather. We are so glad you are satisfied with your rental rate! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

Olivia Diaz Perez's profile image
Olivia Diaz Perez 
recommend  Recommended
4 years ago

Adam was very helpful and great 

Business response:

Hello, Olivia Diaz. Thank you for the review. We're so glad Adam could meet your storage needs. Please stop by the office if you need anything! 

Lynda Randolph's profile image
Lynda Randolph 
recommend  Recommended
5 years ago

Adam was amazing! Storage super clean and staff very helpful! 

Fda Awd's profile image
Fda Awd 
recommend  Recommended
5 months ago

My marriage was at verge of divorce i was already separated from my husband. he left me because we can't seems to stop having arguments and he doesn't like it, i tried to get us back but he told me to move on but the love I have for my husband will not allow me to move on i thank God for the comments I read about a spiritualist known as chief Mathew who I told everything about my marriage he promised to help me fix my marriage in less than 12 hours i followed his instructions without arguments in less than 12 hours my husban... read more

Lisa Brower's profile image
Lisa Brower 
a year ago

Beware, I’ve been a good paying customer at this location for the last two years until astronomical hikes over the last few months have made it necessary to vacate the facility. I did speak to Management but really did not get a satisfactory resolve and after doing so I looked online and found my same exact unit same size for $71 versus $300. I spoke to Danny the manager and I inquired as to this unit since I am disabled and I live on limited income. I was informed that I would have to physically remove all of my items and... read more

Business response:

We sincerely apologize for any inconvenience you've experienced with our recent rate adjustments. We understand your frustration and appreciate your loyalty as a long-term customer. Our pricing decisions are carefully considered, taking into account various factors to maintain the quality of our facility and services. We value your feedback and would like the opportunity to address your concerns in more detail. Please contact us directly at (817) 481-7867 to speak with a manager who can review your account and explore possib... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 699 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.