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Extra Space Storage

4.9

About this business

Store your belongings at Extra Space Storage on 12005 Roosevelt Blvd in Philadelphia, PA today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tou... read more

Location details

12005 Roosevelt Blvd, Philadelphia, PA, 19154, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.91,061 reviews
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Drew Graham's profile image
Drew Graham 
recommend  Recommended
3 years ago

Went today and my lock was seized on my unit. Francesca in the office went out of her way to help me get my lock cut and new lock on providing me everything I needed. 

Business response:

Thank you for the kind words, Drew. We're glad Francesca was able to help! Our team is here to serve you, so give us a call at (215) 856-0800 if you need any future assistance.  

Jamond Jimmerson's profile image
Jamond Jimmerson 
recommend  Recommended
3 years ago

I needed my lock cut it off and the staff was gracious enough to cut it off. They were very patient and kind. I had a great experience. 

Business response:

Hi Jamond, thank you for recommending us. We're glad our team was very patient and kind. We are thrilled to hear your experience was great. Don't hesitate to reach out to us at 888-STORAGE if you need anything!  

Joanie Ann Thompson's profile image
Joanie Ann Thompson 
recommend  Recommended
3 years ago

very nice people to deal with , and very clean 

Business response:

Hi Joanie Ann, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!  

Jamarilee Quiles's profile image
Jamarilee Quiles 
recommend  Recommended
3 years ago

Great service , women up front was very nice , and storage space was perfect 

Business response:

Hi Jamarilee, thank you so much for the recommendation.  

Byerly Eric's profile image
Byerly Eric 
recommend  Recommended
3 years ago

Very helpful Stash, excellent customer service would recommend any day of the week. 

Business response:

Hi Byerly, your recommendation to friends and family is the best compliment that we can receive! Thank you for being a loyal Extra Space Storage customer. Give us a call at 888-storage or stop by the office if you need anything! 

Niqua Keneyse's profile image
Niqua Keneyse 
recommend  Recommended
3 years ago

Charlene and Francesca was very helpful when I arrived! I actually set everything up over the phone and realize my name was spelled incorrectly. They had no issue correcting the problem with ease! Everything went smoothly! If I had to rate definitely a 10/10! Good job ladies! 

Business response:

Niqua, we are so happy to hear that Charlene and Francesca could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Let us know if we can do anything else to help at 888-storage. 

John Hrosovsky's profile image
John Hrosovsky 
recommend  Recommended
3 years ago

Francesca was very knowledgeable and helpful went out of her way to help and explain everything just a 5 star ⭐️ experience. If everyone was like her the world would be a better place 

Business response:

John, we are so happy to hear that Francesca could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We're always here to help at 888-storage.  

Ryan Alexander Campfield's profile image
Ryan Alexander Campfield 
recommend  Recommended
3 years ago

Communication from management has been clear & timely. Signing up was smooth and painless. Recently I lost my keys to my unit and The friendly lady in the office made the process of removing and replacing the lock smooth, quick, and painless. Everything there looks clean and well maintained. 

Business response:

Hi Ryan Alexander, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. If there is something we can do to help, please give us a call or email customerservice@extraspace.com. 

Paul Chadem's profile image
Paul Chadem 
recommend  Recommended
3 years ago

I feel safe keeping my things there 

Business response:

Thank you for your kind words, Paul. Security is our top priority and we appreciate that you have trusted us with your belongings! Please stop by the office if you need anything. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,061 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 5:30 p.m.