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Extra Space Storage

5.0
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About this business

Store your belongings at Extra Space Storage on 576 Danbury Rd in New Milford, CT today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of ou... read more

Location details

576 Danbury Rd, New Milford, CT, 06776, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.0748 reviews
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Joe M.'s profile image
Joe M. 
on Birdeye

3 years ago

It was a great experience. The manager Mark, was terrific! He genuinely cared. Truly understood the meaning of "customer service". I would highly recommend ExtraSpace to anyone that is looking for self-storage in New Milford! 

Business response:

Thank you for the review, Joe! We pride ourselves on having a friendly, accommodating staff and are so happy Mark was able to assist you! Let us know if we can do anything else to help at 888-storage.  

Kimberly O.'s profile image
Kimberly O. 
on Birdeye

3 years ago

Great customer service, fair pricing, clean and secure. NM location elevator lift needs maintenance. That is the only con. Would highly recommend.  

Business response:

Thank you for your feedback, Kimberly! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Give us a call if you have any questions. 

Monica H.'s profile image
Monica H. 
on Birdeye

3 years ago

The staff was extremely helpful. It was very clean and easily accessible. 

Business response:

Hi Monica, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Let us know if we can do anything else to help at 888-storage. 

Gary P.'s profile image
Gary P. 
on Birdeye

3 years ago

Rep was super helpful and great to talk to Went above all on phone to make sure everything was ready when I arrived from out of state  

Business response:

Thanks, Gary. We are thrilled you had a great experience with Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!  

Adriano C.'s profile image
Adriano C. 
on Birdeye

3 years ago

Great price Great people 

Business response:

Adriano, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!   

Samantha O.'s profile image
Samantha O. 
on Birdeye

3 years ago

Customer service was great and it was easy to get into my storage the same day I rented it!  

Business response:

Thank you for the kind words, Samantha! We're committed to providing excellent customer service. We are here to help at 888-storage, so let us know if you need anything! 

Joseph Walter G.'s profile image
Joseph Walter G. 
on Birdeye

3 years ago

The sign up and move in experience could not have been smoother or easier. Mark is the best! 

Business response:

Joseph Walter, we are so happy to hear that Mark could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please stop by the office or reach out to us at 888-storage if you have any questions!  

Anthony W.'s profile image
Anthony W. 
on Birdeye

3 years ago

Mark was so polite and helpful. Gave me more than enough options to fit my needs and the entire process was smooth and efficient. Have never met a storage unit employee so dedicated and willing to help!  

Business response:

Anthony, we are so happy to hear that Mark could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We're always here to help at 888-storage. 

Susan R.'s profile image
Susan R. 
on Birdeye

3 years ago

It was so easy, the first month was free, and they had the extra units I needed when I found out we had a lot more items from moving after 60 years of living at our old house in Westchester. 

Business response:

Thank you so much for your kind words, Susan. We're so happy you had a great experience with Extra Space Storage. Don't hesitate to reach out if you need anything!   

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 748 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com