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Extra Space Storage
- Self Storage
- Chicago, IL
About this business
Store your belongings at Extra Space Storage on 5366 N Northwest Hwy in Chicago, IL today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of ... read more
Location details
5366 N Northwest Hwy, Chicago, IL, 60630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Google reviews (635)
RecommendedA very comprehensive presentation of the area and very clean. The thorough explanation of the details are very well explained by DJ and Victor. For now I can give them an excellent rating. And all details are well taken I’m hoping things will go right with me.
Business response:
Thank you for the review, Lynne! We pride ourselves on having a friendly, accommodating staff and are so happy DJ and Victor were able to assist you! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else during your rental.
Had the pleasure to meet Victor Rivera today. Help me with all my questions and problems in the most respectful and professional way. Lost the key of my unit and help me to cut lock un 5 minutes. Multiple unit’s available and very well secured
Business response:
Hi De, thank you for recommending us. We're glad Victor Rivera helped you with all your questions and problems in the most respectful and professional way. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out at 888-STORAGE if you need anything!
Here we are time to relax now
Business response:
Thank you for the kind remarks, Lavicrep! We're so happy to hear we have your recommendation! Don't hesitate to reach out at 888-STORAGE if you need anything!
Victor was very helpful in his explanation of using self storage. First time user and will definitely recommend!!
Business response:
Thanks for the kind words, Paula! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (773) 775-7222 if you need anything.
Rented a storage space and Victor helped me with it. The process was easy and he addressed all my questions. Best customer service I had in a long time. 😁
IM REALLY HAPPY WITH MY STORAGE UNIT AND THE LOCATION OF THE FACILITIES! Also the employees there at the Northwest highway location are very pleasant and helpful. Today I had Nick help me over the phone and he was very helpful and successfully fixed my problem.Thank SOOOOOO much!
Business response:
Thank you for the kind words, Sandra. We're glad you feel good about storing with us and that Nick has been very helpful! Our team is here to serve you, so give us a call at (773) 775-7222 if you need any future assistance.
Came in to access my unit and didn’t have my keys but the manger Victor was able to cut my lock for free! Just had to purchase a new lock and viola!
Business response:
Hi Ronald, thank you for recommending us. We're glad Victor was able to cut your lock for free! Feel free to stop by the office if you need anything!
Mr. Victor, Store Manager, was a very kind soul in the midst of trying to set up a new home for my Mom who is currently hospitalized. He listened patiently and even saved me money!!! The customer service I received was out of this world.
Business response:
Hi Alma!Thank you so much for the positive feedback. It's wonderful to know Victor has been kind and patient to work with. If you ever need anything don't hesitate to give us a call at (773) 775-7222 or stop by the facility!
Victor was great help and provided excellent customer service I definitely would recommend you guys to people In need of a storage place.
Business response:
Hi Anthony, thank you for recommending us. We're glad Victor was a great help and provided excellent customer service. Feel free to stop by the office if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 676 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open on Tuesday at 9:30 a.m.