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Extra Space Storage
- Self Storage
- Raleigh, NC
About this business
Location details
4151 Doie Cope Rd, Raleigh, NC, 27613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Extra Storage has great customer service
Business response:
Our team appreciates your positive rating, Vanessa! Thank you for choosing Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!
The experience was great! Moving in was so easy and simple. The staff was incredible and very friendly. The unit was super clean and professional. 10/10!
Business response:
Hello Victoria- Scott, thank you for the rating! We’re happy to hear you had a great experience. Don't hesitate to reach out to us at 888-storage if you need anything!
Great rental experience! Professional and helpful staff, reasonable rates, clean, safe and convenient storage solution. Thank you!
Safe, clean location; ample supplies and easy access during move-in
Business response:
Thank you for your feedback, Charles! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Call us if there is anything else we can do to assist you!
Clean Facility, Reasonable Prices, Knowledgeable/Helpful Staff.
Business response:
Hi Edward, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We are so glad you are satisfied with your rental rate! We pride ourselves on having a helpful, knowledgeable staff and are thrilled to hear your experience reflects that. Don't hesitate to reach out if you need anything!
Price great customer service friendly clean location
I would highly recommend this facility to anyone. The location is wonderful. The facility is clean and the customer service is exceptional. I sometimes have to go to my storage after hours and I have not been afraid.
Business response:
Thank you for the positive review and for choosing Extra Space Storage for your storage needs, Dionne! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (919) 670-3130 if you need anything.
our experience using Extra Space has been great - clean facilities, friendly and helpful staff - the best storage place around in my view...
Business response:
Hey Brian, thank you for your kind words! We love hearing your feedback and are thrilled to know you are enjoying your experience with us. Let us know if there's anything else we can do to keep your experience great!
DO NOT RENT FROM HERE IF YOU DON'T WANT DRAMATIC RENT INCREASES. They raised my rent for a medium sized unit from $122 to $180 after five months with NO NOTICE at all. That is a 52% increase with ZERO NOTICE or consent from me. I understand prices will rise from time to time, but a $52 increase is insane. I would've never chosen this company if I knew that they would suck me in with one price and increase by 52% five months in. I used the customer service chat and they said they would "pass along my feedback" but my rental p... read more
Business response:
Hi Grace, Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. We’re sorry to hear you are unsatisfied with your rate. We’d like to discuss your concerns regarding your rate increase in more detail... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 738 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.