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Extra Space Storage
- Self Storage
- Virginia Beach, VA
About this business
Location details
1425 Kempsville Rd, Virginia Beach, VA, 23464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedAs a customer who has been renting storage space at this facility for over five years, I can confidently say that the improvements under her management have been nothing short of remarkable. The facility is now consistently clean and well-maintained—something that could not be said in the past. The floors are the cleanest I've ever seen, the lobby is always shiny and spotless, and there are always carts available for use, which is a huge convenience. More importantly, your manager brings a strong, professional attitude to h... read more
Business response:
Thank you for your detailed and thoughtful review, Vaughn! We're thrilled to hear that our manager's dedication and hard work are clearly visible in the improvements you've noticed over the past five years. It's wonderful to know that you appreciate the consistently clean and well-maintained facility, from the spotless floors to the shiny lobby. We're glad that the availability of carts has been a convenience for you as well. Your observations about our manager's professional attitude, focus, and attention to safety and secu... read more
RecommendedWe had a great experience. Manager is top notch! Clean facility, easy access, good communication.
Business response:
Your positive feedback means everything! Thrilled our manager and clean facility made your experience great.
RecommendedI’ve had two units since 2013. The staff has always been totally professional. The lot is kept clean and secure at all times. Maintenance on the units is kept up to date. I would recommend Extra Space Storage to any homeowner or professional organization Sincerely M Washington
Business response:
We are delighted to hear about your long-term satisfaction with our professional staff, clean facilities, and secure storage units. Thank you for recommending Extra Space Storage.
RecommendedDe’ahna made my move-in process completely stress free! She was extremely accommodating and pleasant to talk to, and gave me peace of mind.
Business response:
Thank you for your review. De'ahna's exceptional service is truly appreciated.
RecommendedVery good service and the sales person was so very helpful
Business response:
Thank you for the kind words, Elder. We're glad our team was able to help! Our team is here to serve you, so give us a call at (757) 467-6705 if you need any future assistance.
RecommendedEasy reservation experience online without having to wait in store. Space was clean and as expected.
Business response:
Thank you for recommending us, Alicia! We're happy we were able to provide a smooth rental experience. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Feel free to stop by the office if you need anything!
RecommendedBobby was excellent!! He knows his information and was a very big help! Bobby is the man to go to!!
Business response:
Thank you for the kind words, Malcolm. We're glad Bobby has been great to work with! Our team is here to serve you, so give us a call at (757) 467-6705 if you need any future assistance.
RecommendedEasy sign up process and friendly staff.
Business response:
Hi Cameron, thank you so much for your kind words. We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer! If there is anything we can do for you, please let us know at 888-storage.
RecommendedI had a wonderful experience with Gail! Friendly and Very pleasant! Would highly recommend this storage facility!!!
Business response:
Hi Tawania, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Gail! Don’t hesitate to call us at 888-storage if you need anything.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,272 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.