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Extra Space Storage
- Self Storage
- Virginia Beach, VA
About this business
Location details
1425 Kempsville Rd, Virginia Beach, VA, 23464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedOverall great experience! Friendly service and very knowledgeable. De’Ahna was a great help with transferring our unit to a larger unit. Absolutely recommend!
Business response:
We're so glad to hear you had a great experience with us, Adam! Thank you for sharing your positive feedback about our friendly service and knowledgeable team. We especially appreciate you recognizing De’Ahna for her excellent help with transferring your unit to a larger one. We truly appreciate your recommendation!
RecommendedAmazing customer service and great facilities
Business response:
Thank you for sharing your experience, Cameron. We're delighted our customer service and facilities met your expectations at Extra Space Storage.
RecommendedKhadijah was Phenomenal!! Made me smile with Her awesome personality. Made this experience That mix better and want to Stay!
Business response:
We are excited to hear that Khadijah's phenomenal personality made your experience better! Thrilled you want to stay with us, Michelle.
RecommendedAs a customer who has been renting storage space at this facility for over five years, I can confidently say that the improvements under her management have been nothing short of remarkable. The facility is now consistently clean and well-maintained—something that could not be said in the past. The floors are the cleanest I've ever seen, the lobby is always shiny and spotless, and there are always carts available for use, which is a huge convenience. More importantly, your manager brings a strong, professional attitude to h... read more
Business response:
Thank you for your detailed and thoughtful review, Vaughn! We're thrilled to hear that our manager's dedication and hard work are clearly visible in the improvements you've noticed over the past five years. It's wonderful to know that you appreciate the consistently clean and well-maintained facility, from the spotless floors to the shiny lobby. We're glad that the availability of carts has been a convenience for you as well. Your observations about our manager's professional attitude, focus, and attention to safety and secu... read more
RecommendedWe had a great experience. Manager is top notch! Clean facility, easy access, good communication.
Business response:
Your positive feedback means everything! Thrilled our manager and clean facility made your experience great.
RecommendedI’ve had two units since 2013. The staff has always been totally professional. The lot is kept clean and secure at all times. Maintenance on the units is kept up to date. I would recommend Extra Space Storage to any homeowner or professional organization Sincerely M Washington
Business response:
We are delighted to hear about your long-term satisfaction with our professional staff, clean facilities, and secure storage units. Thank you for recommending Extra Space Storage.
RecommendedDe’ahna made my move-in process completely stress free! She was extremely accommodating and pleasant to talk to, and gave me peace of mind.
Business response:
Thank you for your review. De'ahna's exceptional service is truly appreciated.
RecommendedVery good service and the sales person was so very helpful
Business response:
Thank you for the kind words, Elder. We're glad our team was able to help! Our team is here to serve you, so give us a call at (757) 467-6705 if you need any future assistance.
RecommendedEasy reservation experience online without having to wait in store. Space was clean and as expected.
Business response:
Thank you for recommending us, Alicia! We're happy we were able to provide a smooth rental experience. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Feel free to stop by the office if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,385 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.