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Extra Space Storage
- Self Storage
- Kansas City, MO
About this business
Location details
9435 Holmes Rd, Kansas City, MO, 64131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Recommendedgreat place and the new manager is awesome. I had an issue and he took care of it immediately, explained everything and even picked up my Amazon Fire tablet i dropped. i highly recommend this place if you need extra space for your items!
Business response:
Thank you for recommending us, Johnny. We're committed to being your go-to stop for all your local storage needs! We think our manager is great too! We're glad our manager took care of it immediately, explained everything, and even picked up your Amazon Fire tablet you dropped. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
Don't come here. Initially enjoyed the experience of booking with them. I stopped in to get a 10x10 unit and the person said since I wasn't sure how long I wanted to have it I should do a month to month fee at $75.00 a month. I opted also for the insurance at $47.00 for a total of $122.00 monthly. The place seemed fine although it was very run down looking outside and inside. After 3 or so months I received a notice saying that due to the market they would be almost doubling my rental fee to $135 00 a month for a total (... read more
Business response:
Hi Aaron, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We adjust our customers' rental rates on a 4-9 month basis to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. A postcard is mailed to the address on file 30 days in advance prior to the new rate going into effect. We’d like to discuss your concerns regarding your rate increase in more detail. Will you please give us a call at 888-storage to discuss what other options we may have for... read more
Haven’t been here two weeks first I get water damage didn’t no one call nor try to accommodate me to a better storage unit that was Friday.. today Is Tuesday went to check on my storage and it’s been broken into. And this is the catcher they STILL haven’t tried to get me a different storage unit
Business response:
Thank you for leaving your feedback, Tj. We take securing your belongings seriously. We are disappointed to know this happened to your valued items. We value you as a customer and would like to help resolve your issue. Please contact our office at (816) 926-9100 regarding your concerns.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,022 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.