Extra Space Storage

Name: Extra Space Storage
Address: 3510 Glenn McConnell Pkwy, Charleston, SC, 29414, US
Telephone: (843) 766-9949
Rating: 4.9

4.9

Self Storage
Charleston, SC

About this business

Consumer Services Self Storage

Location details

3510 Glenn McConnell Pkwy, Charleston, SC, 29414, United States

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Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.9541 reviews

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Liz Q.

10 years ago

A well run storage facility. Clean, well lighted and easy access. Service at the front desk is courteous and thorough. Recommend this storage facility- temperature handneled.!

M A.

3 months ago

They ruined my stuff, my belongings were full of mold, and the worst part of it is they forced me to pay to have a junk removal service come and pick it up. Stay far away!

Business response:

We take your feedback seriously and are genuinely concerned about your experience with mold damage to your belongings. This is clearly not the outcome we want for any of our customers, and we understand how frustrating and disappointing this situation must be for you. We would very much like to discuss the details of what happened with your stored items and address your concerns about the junk removal service charges. Please contact us at (843) 766-9949 at your earliest convenience so we can have a thorough conversation abou... read more

Jeff B.

2 years ago

BAIT AND SWITCH!!! BUYER BEWARE. I have no issue with the property or the nice folks who work there. However, I take HUGE exception to the two price increases they have levied on me in just 12 months. My 10 by 10 unit went from $155 to $167 to $193, all in 12 months. NOT ACCEPTABLE!

Business response:

Hi Jeff, Thank you for leaving your review! We are sorry you had a negative experience with our rate changes. Our rates here at Extra Space Storage are not guaranteed for the life of the storage because we are strictly month-to-month. Will you please give us a call at 888-storage to discuss what other options we may have for you?