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Extra Space Storage

4.9
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About this business

Store your belongings at Extra Space Storage on 20 Washington St in Stoughton, MA today! Our large selection of storage units, drive up access, exceptional security, electronic gate access, RV parking and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility! 

Location details

20 Washington St, Stoughton, MA, 02072, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9498 reviews
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458
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11 reviews have no rating
Jackeline Duran's profile image
Jackeline Duran 
recommend  Recommended
7 months ago

Renee was very helpful, friendly conversation,and helped us find the right space. Very happy! 

Business response:

Hi Jackeline, thank you for recommending us. We're glad Renee was a very helpful, friendly conversation, and helped you find the right space. As always stop by the office or call us at 888-storage if you need anything.  

Thomas Leete's profile image
Thomas Leete 
recommend  Recommended
9 months ago

Rob, the Soughton, MA manager was very helpful after I contacted the national call center. 

Business response:

Thank you for taking the time to leave your feedback, Thomas! We're so happy to hear Rob was able to make your rental process hassle free! Give us a call at (781) 344-0400 if you need any future assistance. 

Tre CiTi's profile image
Tre CiTi 
recommend  Recommended
a year ago

Renee Was Great. Very Helpful. Showed us Around. Great personality. Deserves a Raise. Loved Her! 

Business response:

Hello, Tre. Thank you for the review. We're so glad Renee could meet your storage needs. Please stop by the office if you need anything! 

Ashley Williams's profile image
Ashley Williams 
recommend  Recommended
a year ago

Renee was very helpful today! Renee answered all of our questions and made us feel comfortable putting our belongings in the storage unit. Very personable. 

Business response:

Hello, Ashley. Thank you for the review! We're so happy Renee could help. Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions. 

Mina Knight's profile image
Mina Knight 
recommend  Recommended
a year ago

I would like to give a "Shout" to Joe and Renee at Stoughton, Ma location for the "Best Customer Services" everrrr my FBook Family & Friends if you need storage units and great prices this is the place. Thank you, again Extra Space Storage C.Shelton Knight😉 

Business response:

Hi Mina. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Joe and Renee. If there is anything we can do for you, please let us know at 888-storage. 

Nlmb Boom's profile image
Nlmb Boom 
recommend  Recommended
2 years ago

Renee was wonderful and extremely helpful! 

Business response:

Thank you for the kind words, Nlmb. We're glad Renee was able to help! Our team is here to serve you, so give us a call at (781) 344-0400 if you need any future assistance.  

Linda Malone's profile image
Linda Malone 
recommend  Recommended
2 years ago

The sraff at the Stoughton site are incredibly helpful!! Thank you Justin!!! The only issue I had was when I went to the Easton site they were closed when the posted hours showed that The should have been open!! 

Business response:

Hi Linda, thank you for your review. We're glad our team was able to help! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.  

Angel Green Fenty's profile image
Angel Green Fenty 
recommend  Recommended
2 years ago

Had a very last minute situation and needed a storage unit. They were extremely helpful and accommodating! I 20/10 recommend their services. Definitely will use them in the future 

Business response:

Thanks for the kind words, Angel Green! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (781) 344-0400 if you need anything.  

Nona Childress's profile image
Nona Childress 
recommend  Recommended
2 years ago

Returning to examine my storage unit after more than a decade (hey, it was a rushed emergency move) the staff was very helpful. The indoor storage had kept my stuff in much better shape than I expected - dust was surprisingly low and I didn't end up needing the mask and gloves I'd brought along just in case it was bad. I have a second-floor unit and the cargo lift was not working on this particular day although they said it had been working earlier - so the site manager Joe HELPED CART MY CRAP downstairs on a pretty warm day... read more

Business response:

Hi Nona, thank you for your review. We're glad our team was able to help! We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage! Stop by our office if you need assistance or have any questions.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 498 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.