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Extra Space Storage
- Self Storage
- Indianapolis, IN
About this business
Store your belongings at Extra Space Storage on 5390 Rockville Rd in Indianapolis, IN today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour o... read more
Location details
5390 Rockville Rd, Indianapolis, IN, 46224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
RecommendedJohn and Mark were beyond helpful and accommodating. I don’t live close by and it has been so nice to not have to worry if my stored items are safe. No worries at all. I even lost the key to my unit during a move and they were extremely helpful with that as well. I cannot recommend Extra Space Storage enough! Thank you!
Business response:
We are honored to have been able to assist you with your storage needs. Thank you for your kind words about John and Mark's service. We're pleased to hear that they were helpful and accommodating, especially when you faced the challenge of losing your unit key during a move. Our team strives to provide peace of mind to our customers, and we're glad you feel your stored items are safe with us, despite not living close by. We truly appreciate your recommendation and thank you for choosing Extra Space Storage for your storage n... read more
Mark took the time to share all information needed for me to make an educated decision between units pre investigation. His customer service made me choose Extra vs competitor. When I finally did go in to sign contract he was very helpful them also. Made sure I had gotten in and helped me to my car in pouring down rain!! Storage area was nice and clean also! First storage rental experience off to a great start…THANKS
Business response:
Hi Latoya, thank you for recommending us. We're glad Mark took the time to share all the information needed for you to make an educated decision between units pre-investigation. We're committed to providing excellent customer service. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Don't hesitate to reach out at 888-STORAGE if you need anything!
Kelcey Nickson was an absolute pleasure to work with!! Very personable, professional. Make this your Storage destination.!!🤟
Business response:
Hi Tim, Thank you for taking the time to leave your feedback! We pride ourselves on having a personable, professional staff, so we are thrilled to hear that you had such a positive experience renting with Kelcey. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
met Kelcey in January or February. He was very friendly, helpful and explained the process. Twice, I had trouble entering the unit door, Kelcey came over and helped me. Thx for your help. �
Business response:
Hi Crystal, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Kelcey! If you need anything, do not hesitate to reach out at 888-storage.
Great people they work with what you need very friendly specially Kelsey
Business response:
Hi Hector, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Kelsey! Don’t hesitate to call us at 888-storage if you need anything.
Very helpful very professional very cute
Business response:
Hi Cheyenne, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (317) 836-0601 or stop by the office if you need anything!
New staff, Kelsey worked with me this week, when I stopped by to pay my storage fees at Extra Space Storage. Very kind, personable & professional in our interactions.
Business response:
Hi Julia, thank you for recommending us. We're glad Kelsey worked with you this week. Please stop by the office or contact us at 888-storage if you have any questions!
All options were outlined for me when I went to look at the storage facility. Customer service was outstanding and customer service person was awesome. Location was great. Facility neat and clean.
Business response:
Thanks for taking the time to leave us a review, Roberta! We work hard to meet the expectations of our customers, and we're happy to hear our team provided an outstanding customer experience and that our location is neat and clean for you! Call us at 888-storage if you have any questions or need assistance with your rental.
Great facility!!!!!!!!!!!!
Business response:
Thank you for your feedback, Renee! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,009 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.