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Extra Space Storage
- Self Storage
- Ridgeland, MS
About this business
Location details
426 Christine Dr, Ridgeland, MS, 39157, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedExtra Space Storage in Ridgeland has excellent customer service thanks to Josh! Josh is very attentive to customers and provides many options from which to select to meet your needs.
Business response:
Thank you for the excellent rating, Elizabeth. We are glad Josh was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.
RecommendedJoshua was very polite, kind and helpful from the moment he opened the door to the moment you left out the building. The building is very clean and in a great location.
Business response:
Thank you for the review, Beverly! We pride ourselves on having a friendly, accommodating staff and are so happy Joshua was able to assist you! We're so glad to hear that you are happy with your experience with the quality and cleanliness of the facility. Please stop by the office or contact us at 888-storage if you have any questions!
Recommendedeasy access air condition building and nice employees
Business response:
Thank you for your feedback, Gabriel! We love to hear that our customers are happy with Extra Space. Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions.
RecommendedVery nice, helpful, knowledgeable, courteous and pleasant young man, Joshua !!! I appreciate all your help today !!! Thank you so much!!!
Business response:
Hello, Gladys. Thank you for the review. We're so glad Joshua could meet your storage needs. Please stop by the office if you need anything!
RecommendedJoshua was very knowledgeable, professional and courteous .
Business response:
Hi Daphyne Pace, thank you for recommending us. We're glad Joshua was very knowledgeable, professional, and courteous. Stop by our office if you need assistance or have any questions.
RecommendedThe manager were so polite and helpful.
Business response:
Hi Jessie Primer, thank you for your review. We're glad our manager was so polite and helpful. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
RecommendedWonderful customer service and so very clean. Love the professionalism!
Business response:
Thank you for the recommendation, Beth! Customer service and keeping our facilities clean are very important to us. Reach out if you ever need anything, please.
RecommendedMonique Dennis has great customer service,and very professional. I deliver and pickup furniture from this location often in Ridgeland Ms. no bad experience at anytime thanks a lot!!!
Business response:
Thank you for your positive feedback, Joshua Eugene. We're glad Monique provided great customer service and that she was very professional. Please stop by the office if you have any questions.
I DO NOT RECOMMEND THIS STORAGE FACILITY IT HAS POOR MANAGEMENT AND THE MANAGER SHOULD BE TERMINATED OR RETRAINED. TERRIBLE PLACE. NO CUSTOMER SERVICE SKILLS. VERY UNFRIENDLY. POOR AT PAPERWORK MANAGEMENT. Purchased a storage locker online. Paid for it the same day. After halfway emptying the unit they tell us to put everything back and called the cops. We legally won the auction so they were wrong. We did get a refund of money. But we had removed a locker that was slammed full. And they made up put everything back and tr... read more
Business response:
Kristen, we appreciate you taking the time to leave feedback. We aim to provide top-notch customer service and are sorry your experience did not reflect that. We value your comments and will use them to make improvements in the future. We would love the opportunity to make things right. Would you mind calling us at (601) 605-4818?
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 779 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.