Extra Space Storage's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.9
Get directions

About this business

Get Up To One Month Free & 15% Savings! Store your belongings at Extra Space Storage on 115 Wormans Mill Ct in Frederick, MD today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or... read more

Location details

115 Wormans Mill Ct, Frederick, MD, 21701, United States

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9566 reviews
5
531
4
18
3
5
2
0
1
0
12 reviews have no rating
Select a rating
Annamay Jackson's profile image
Annamay Jackson 
recommend  Recommended
a year ago

customer service is great!! 

Business response:

Hi Annamay! Thank you so much for the positive feedback. We are glad our team provided you with great customer service. If you ever need anything don't hesitate to give us a call at (301) 620-8833 or stop by the facility!  

Natasha Williams's profile image
Natasha Williams 
recommend  Recommended
a year ago

Ashley was great and very helpful I would definitely recommend this place 

Business response:

Thank you for the kind words, Natasha. We're glad Ashley was helpful and great to work with! Our team is here to serve you, so give us a call at (301) 620-8833 if you need any future assistance.  

Nicole Williams's profile image
Nicole Williams 
recommend  Recommended
a year ago

Great personalized service! They contacted me immediately with next steps to make sure everything was alright. 

Business response:

Thank you, Nicole, for the great feedback! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (301) 620-8833 if anything comes up! 

Jill Johnson's profile image
Jill Johnson 
recommend  Recommended
a year ago

Great experience here. Ashley was very helpful, as was the customer service rep I'd spoken with on the phone previously. We rented an RV space and feel it was safe there. 

Business response:

Hi Jill, thanks so much for recommending us. We are thrilled to hear your experience was great. We're glad Ashley was very helpful. As always, give us a call at 888-storage if you need anything.  

Roger Acha's profile image
Roger Acha 
recommend  Recommended
a year ago

I like the customer service. Ashley was nice 

Business response:

Hi Roger, Thank you for taking the time to leave your feedback! It's great to hear Ashley was able to provide you with the customer service you deserve! As always, give us a call at 888-storage if you need anything.  

George Hane's profile image
George Hane 
recommend  Recommended
a year ago

I like the location and I like the service that was provided by you 

Business response:

Thanks for the awesome review, George! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We are happy to help with any storage needs at 888-storage. 

Olivia Hebron's profile image
Olivia Hebron 
recommend  Recommended
2 years ago

Each representative that I have been in contact with have been extremely helpful and kind. The Customer Experience has always been absolutely wonderful. The pricing for storage was the best I have come across. 

Business response:

Hi Olivia, thank you for recommending us. We're glad our team has been extremely helpful and kind. We are thrilled to hear your customer experience has always been absolutely wonderful. We are so glad you are satisfied with your rental rate! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

Cynde Beitner's profile image
Cynde Beitner 
recommend  Recommended
2 years ago

There are many locations. I went to the location and there was a family emergency so I went to the second location and they did not have what I needed. Adam really helped and found what we needed at another location. Who really combed the situation he was very kind and helpful. The place was easily accessible clean and very convenient. When I moved out Matthew was very helpful he gave me a lot of information that I needed and was very nice. I appreciate you guys thank you 

Business response:

We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Adam and Matthew! If you have any storage needs in the near future, we would love to have you back! Feel free to reach out any time at 888-storage. 

Kelly S.'s profile image
Kelly S. 
on Birdeye

2 years ago

The process was very easy. Customer service rep was very friendly and helpful and listened to my needs and explained the whole process efficiently. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 566 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Friday at 9:30 a.m.