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Extra Space Storage
- Self Storage
- Salinas, CA
About this business
Location details
311 W Rossi St, Salinas, CA, 93907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedThe lady at the front desk is so polite, friendly, and knowledgeable. This is my second time getting a storage unit here and it was wonderful to see the same lady working the counter. She helped us check in and showed us our storage unit.
Business response:
Thank you for the kind words, Julie Spirit. We're glad our manager was able to help! Our team is here to serve you, so give us a call at (831) 422-7377 if you need any future assistance with your storage unit.
RecommendedFriendly, reliable help & safe storage
Business response:
Thank you for taking the time to leave your feedback, George! We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience reflects that. Security is our top priority and we appreciate that you have trusted us with your belongings! Stop by the office if you need anything.
los ladrones de alguna manera encuentran la manera de introducirse al local y a los almacenes, Hoy encontramos todas nuestras cosas revueltas, otras tantas faltaban y al hacer un recuento descubrimos que si se llevaron mucho! ☹️ Ya una persona nos lo había advertido pero no lo creíamos hasta hoy que nos pasó. Asi que NO recomiendo renten el lugar, no tienen cámaras en todos los pasillos y la parte de arriba de los almacenes es abierta!🚫
Business response:
En Maple, tomamos nota de sus inquietudes con respecto a la seguridad y nos lo tomamos muy en serio. Entendemos lo angustiante que debe ser descubrir que sus pertenencias han sido manipuladas y que faltan artículos en su unidad de almacenamiento. Por favor, comuníquese con nosotros al (831) 422-7377 para hablar sobre este asunto de inmediato y así poder abordar su situación específica y trabajar juntos para resolver este problema. Queremos asegurarnos de brindarle la asistencia que necesita durante este difícil momento.
Pricing scam. After 3 months they are doubling the rates from $86 dollars to $161 dollars. I did not rent then unit on a special deal. This was regular pricing. They are counting on you not noticing the increase until it's too late. Do not rent out a unit from this place. I have reported this business to the Better Business Bureau
Business response:
Thank you for leaving us feedback, Keith. We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (831) 422-7377 to discuss any of our other available units and we'd be happy to find something that meets your storage needs as well as your budget.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 3,114 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.