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Extra Space Storage
- Self Storage
- San Antonio, TX
About this business
Store your belongings at Extra Space Storage on 5611 Lone Star Parkway in San Antonio, TX today! Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, all-hours access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a t... read more
Location details
5611 Lone Star Parkway, San Antonio, TX, 78253, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedI lost my keys and Megan helped me out! She couldnt cut the lock due to an injury but called in another lady from another location, her name is Sylvia, I would have had to throw away a bunch of stuff if they hadn’t helped out! I’m grateful for their help. We live over 2 hours away so I’m thankful for their understanding.
Business response:
We're honored to have been able to assist you, Amanda. Thank you for sharing your experience with Megan and Sylvia. We understand how stressful it can be to lose your keys, especially when you live so far away. Our team is always committed to going the extra mile for our customers, and we're glad that Megan was able to coordinate with Sylvia from another location to help resolve your situation. We appreciate your patience and understanding during this process, and we're relieved that we could prevent you from having to disca... read more
Great place feel secured and staff are always with a sincere smile ready to help in what we might need
Business response:
We greatly appreciate your positive feedback! We're thrilled to hear that you feel secure and that our staff has been helpful. Thank you for sharing your experience with us.
Alexandra was very pleasant and helpful today. I needed a bigger storage unit and Alexandra helped tremendously with this change. Great location and no issues!
Business response:
We're delighted to hear that Alexandra was able to assist you with getting a bigger storage unit. Thank you for sharing your positive experience with us!
Great with explaining prices/packages, made sure I was knowledgeable about my discussion of upgrading.
Business response:
We're thrilled to hear you found our pricing and packages explanation helpful. Thank you for sharing your experience with us, Tyler Moran.
Sasha was super friendly and made the rental process quick and easy. I love that I could reserve a unit online and there’s an app to manage my account
Business response:
Thank you for the excellent rating, Sheree! We're happy Sasha was able to provide a smooth rental experience. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else during your rental!
outstanding service. Several options to choose from, and I especially like the fact that the storage units are climate controlled. The facility is very secure inside and out
Business response:
Jason, we are so glad you trust Extra Space Storage with your belongings. Security is our top priority and we are so happy your experience reflects that. Please stop by the office or contact us at 888-storage if you have any questions!
This was my first storage had it for a year at the Alamo Ranch location in San Antonio. The store manager Nikki has outstanding customer service and was always very helpful. I didn't have any problems while using their storage and it was a good experience.
Business response:
Hi Salundra, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Nikki! Don’t hesitate to call us at 888-storage if you need anything.
Very easy process! Customer service is phenomenal! Raquel made it a very easy and fast. Ask for her and she will definitely take care of you!
Business response:
Thank you for the excellent rating, Adam! We're happy Raquel was able to provide a smooth rental experience. If you need anything in the future, feel free to stop by or call us at 888-storage!
Friendly staff; great location.
Business response:
Hi Agnes, thank you for recommending us. We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Please stop by the office or give us a call at 888-STORAGE.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 776 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.