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Extra Space Storage

5.0

About this business

Store your belongings at Extra Space Storage on 5611 Lone Star Parkway in San Antonio, TX today! Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, all-hours access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a t... read more

Location details

5611 Lone Star Parkway, San Antonio, TX, 78253, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.0668 reviews
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Sheree Bonham's profile image
Sheree Bonham 
recommend  Recommended
8 months ago

Sasha was super friendly and made the rental process quick and easy. I love that I could reserve a unit online and there’s an app to manage my account 

Business response:

Thank you for the excellent rating, Sheree! We're happy Sasha was able to provide a smooth rental experience. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else during your rental!  

Jason Chapel Sr's profile image
Jason Chapel Sr 
recommend  Recommended
11 months ago

outstanding service. Several options to choose from, and I especially like the fact that the storage units are climate controlled. The facility is very secure inside and out 

Business response:

Jason, we are so glad you trust Extra Space Storage with your belongings. Security is our top priority and we are so happy your experience reflects that. Please stop by the office or contact us at 888-storage if you have any questions! 

Salundra Gordon's profile image
Salundra Gordon 
recommend  Recommended
a year ago

This was my first storage had it for a year at the Alamo Ranch location in San Antonio. The store manager Nikki has outstanding customer service and was always very helpful. I didn't have any problems while using their storage and it was a good experience. 

Business response:

Hi Salundra, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Nikki! Don’t hesitate to call us at 888-storage if you need anything.  

Adam Torres's profile image
Adam Torres 
recommend  Recommended
a year ago

Very easy process! Customer service is phenomenal! Raquel made it a very easy and fast. Ask for her and she will definitely take care of you! 

Business response:

Thank you for the excellent rating, Adam! We're happy Raquel was able to provide a smooth rental experience. If you need anything in the future, feel free to stop by or call us at 888-storage! 

RC Woods's profile image
RC Woods 
recommend  Recommended
a year ago

The staff was extremely helpful and very professional! They went out of their way to find an extra storage near the locker we already had just a few spaces away! 

Business response:

Hi Rc, thank you for recommending us. We're glad our team was extremely helpful, very professional, and went out of their way to find extra storage near the locker you already had just a few spaces away! Stop by our office if you need anything in the future!  

Agnes Babilonia's profile image
Agnes Babilonia 
recommend  Recommended
2 years ago

Friendly staff; great location. 

Business response:

Hi Agnes, thank you for recommending us. We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Please stop by the office or give us a call at 888-STORAGE.  

Diana Garza's profile image
Diana Garza 
recommend  Recommended
2 years ago

Had an awesome experience. Highly recommend them. Alex was great to work with. Thank you so much for making my storage experience much easier! 

Business response:

Thanks for the awesome feedback, Diana! We work hard to meet the expectations of our customers, and we're happy to hear Alex hit the mark for you! Don't hesitate to stop by the office or contact us at (210) 829-8787 if you need anything. 

James Luna's profile image
James Luna 
recommend  Recommended
2 years ago

Convenient location, secure, clean, friendly staff, price was right til they raised them. 

Business response:

Thank you for your feedback, James! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Feel free to reach out at any time at 888-storage. 

Mike Spivey's profile image
Mike Spivey 
recommend  Recommended
2 years ago

Customer excellent Alex was very helpful 

Business response:

Hello, Mike. Thank you for the review. We're so glad Alex could meet your storage needs. Please stop by the office if you need anything! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 668 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 6:00 p.m.