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Extra Space Storage

5.0
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About this business

Store your belongings at Extra Space Storage on 3308 Waypoint Dr in Carrollton, TX today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of o... read more

Location details

3308 Waypoint Dr, Carrollton, TX, 75006, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.01,004 reviews
5
970
4
14
3
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17 reviews have no rating
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Slybunx D.'s profile image
Slybunx D. 
on Birdeye

2 years ago

Very clean facility  

Business response:

Hi Slybunx, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!   

Karyn H.'s profile image
Karyn H. 
on Birdeye

2 years ago

Nikki is great  

Business response:

Thanks for the positive review, Karyn! We are glad you had a great experience with Nikki. Don't hesitate to reach out to us at 888-storage if you need anything!   

Andrew H.'s profile image
Andrew H. 
on Birdeye

2 years ago

Great location  

Business response:

Thank you for your feedback, Andrew! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!   

Javier P.'s profile image
Javier P. 
on Birdeye

2 years ago

Clean property and nice staff  

Business response:

Hi Javier, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!   

Jim Hirsch's profile image
Jim Hirsch 
recommend  Recommended
2 years ago

Greg provided great follow-up today on a question I had. The first four months of renting my space has been a great value and I appreciate how clean and secure the grounds have been each time I stop. 

Business response:

Hi Jim, thanks so much for the recommendation and feedback. Customer service and keeping our ground clean and secure are some of our top priorities. Reach out if you ever need anything, please.  

Guido The G.'s profile image
Guido The G. 
on Birdeye

2 years ago

I don't usually leave reviews if the person is doing what they're paid to do but when people go above and beyond, then it is something I will gladly do. Let me state that I am a customer and not an employee or in any way obligated to Extra Space to write a review, good or bad. It is rare these days for companies and/or employees to excell in taking care of the customer but I am pleased to say that Nikki and Desiree' have surpassed my expectations. They are not only knowledgeable but very personable with great smiles and a... read more

Business response:

Hi Guido The, thank you for your review. We're glad Nikki and Desiree' have surpassed your expectations, are knowledgeable and are very personable. We are here to help with any future storage needs! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.  

Nancy Chute's profile image
Nancy Chute 
recommend  Recommended
2 years ago

Helpful staff; clean facility 

Business response:

Hi Nancy, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Feel free to stop by the office if you need anything!  

Eric Linthicum's profile image
Eric Linthicum 
recommend  Recommended
2 years ago

Desiree’ Trafton, was very helpful when I canceled my storage!!! 

Business response:

Thank you for the kind words, Eric. We're glad Desiree was able to help! Our team is here to serve you, so give us a call at (972) 248-4426 if you need any future assistance.  

Joi M.'s profile image
Joi M. 
on Birdeye

2 years ago

Great customer service! The whole process was smooth and simple, easy access , clean inside and out of storage halls. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 1,004 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Monday at 9:30 a.m.