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Extra Space Storage

5.0

About this business

Store your belongings at Extra Space Storage on 18920 Earhart Ct in Gaithersburg, MD today! Our large selection of storage units, drive up access, exceptional security, electronic gate access, RV parking and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility! 

Location details

18920 Earhart Ct, Gaithersburg, MD, 20879, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.0713 reviews
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Lome Togo's profile image
Lome Togo 
recommend  Recommended
3 months ago

The employees here are friendly ; very professional. Always try to go over miles just to satisfy customers. 

Business response:

Thank you for the kind words, Lome! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything.  

Annmarie Roper's profile image
Annmarie Roper 
recommend  Recommended
a year ago

Great customer service well kept environment. I recommend getting a storage here at the Gaithersburg location. 

Business response:

Hi Annmarie, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (301) 977-0101 or stop by the office if you need anything!  

Juan Cruz's profile image
Juan Cruz 
recommend  Recommended
a year ago

Excellent service and very nice staff 

Business response:

Hi Juan, thank you for recommending us. We're glad our team was very nice. As always stop by the office or call us at 888-storage if you need anything.  

Stephen Burt's profile image
Stephen Burt 
recommend  Recommended
a year ago

Service and personal attention was excellent when renting my unit. 

Business response:

Thank you for the kind remarks, Stephen! We're so happy to hear we have your recommendation! Please stop by the office or contact us at 888-storage if you have any questions!  

Vivette Douglas's profile image
Vivette Douglas 
recommend  Recommended
2 years ago

Excellent customer service over the phone from Alex, at the company’s Head Office in Utah. Excellent customer service from Brittanie at the facility in Gaithersburg, Maryland. Clean and well-kept surroundings at the facility and in my unit. I’m a Highly Satisfied customer. Score: 100%. 

Business response:

Thank you for your feedback, Vivette! Providing renters with clean and well-kept facilities is our top priority. We're glad we were able to meet your storage needs. It's wonderful to know Alex and Brittanie were both able to provide you with excellent customer service. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything.  

Chavarria Franklin's profile image
Chavarria Franklin 
recommend  Recommended
2 years ago

buen servicio al cliente 

Business response:

Gracias por elegir a Extra Space Storage, Franklin. ¡Estamos aquí para ayudarle, si usted tiene alguna duda o si necesita ayuda con su arrendamiento! ¡Por favor llámenos al (301) 977-0101 , si tiene cualquier pregunta! 

Renee Floyd's profile image
Renee Floyd 
recommend  Recommended
2 years ago

I had a wonderful experience from the entry to the exit. I highly recommend using Extra Space for all of your extra possessions. 

Business response:

Hi Renee, Your recommendation means the world to us! We love hearing your feedback and are thrilled to know you are enjoying your experience with us. Please give us a call at 888-storage if anything comes up!  

Alicia Nicole's profile image
Alicia Nicole 
recommend  Recommended
2 years ago

Britnie is AMAZING !!! Best storage manager I’ve ever had of any company!! Here’s why: She’s a happy, friendly person! She smiles when she greets you (even through the mask). She works diligently with her customers to give them the best option for their storage needs. This retains customer loyalty against other competitors. When faced with other tenants that violate the storage policies, she accommodates those affected by their actions. I think she’s on track to becoming a great District Manager! Promote her!!! 

Business response:

Thank you for the kind words, Alicia. We're glad Britnie is a happy, friendly person, and smiles when she greets you. Thanks for recommending Extra Space Storage! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

Maribel Ignacio's profile image
Maribel Ignacio 
recommend  Recommended
2 years ago

Great environment, clean, spacious and most of all the office staff is friendly and work hard at making sure, you’re getting what you need. 

Business response:

Hi Maribel, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We're always here to help at 888-storage. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 713 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 6:00 p.m.