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Extra Space Storage
- Self Storage
- Chesapeake, VA
About this business
Location details
659 Woodlake Dr, Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedI would like to thank Mae for her pleasant attitude.
Business response:
Hi Patricia, we're glad Mae had a pleasant attitude. Thanks for recommending Extra Space Storage! Don't hesitate to reach out if you need anything!
Recommended
RecommendedWe have used Extra Space Storage before a few years ago and had an amazing experience! However this go round was a little different. Over the last few weeks I had been working with Jack who told me he was a manager. He was really helpful and understanding of our situation. I had informed him that we were a little bias with Extra Space and had even sent some of out friends there because of our amazing experience in the past. He kept me updated on price, promotions and availability each time I called in. We finally decided to ... read more
Business response:
Hi Stephanie, thank you for your feedback. We're sorry to hear that you experienced an issue during the rental process. The value of our units changes from month to month based on market values. We are happy to honor the price we quoted when a reservation is placed, but we can only save that price for the duration of the reservation period. We pride ourselves on delivering excellent customer service and will be sure to review your experience internally so we can improve. Don't hesitate to stop by the office or contact us at ... read more
you rented me a storage unit that the lighting is not working/broken. I had to move my things in a dark, un lit storage unit on a cloudy rainy day. I didnt even have sunlight to help me see. I am disgusted and disappointed. Moving my belongings from another state.
Business response:
Thank you for taking the time to share your experience, Jackie. We appreciate your feedback and will forward your message to the appropriate group so we can work to improve your experience. In the meantime, give us a call at (757) 366-0055 if you need anything.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,495 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.