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Extra Space Storage
- Self Storage
- Ellisville, MO
About this business
Location details
10 Strecker Rd, Ellisville, MO, 63011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedExcellent service! Kind and very helpful to customers.
Business response:
Your recommendation means so much to us, Judy. It's great to hear our team was kind and helpful. Thank you for your kind words! Our team is here to help, as always, give us a call at 888-storage if anything comes up.
RecommendedNicole was extremely helpful and detailed while we were up setting my account. I am relocating back to St. Louis and her knowledge the storage units regarding capacity was extremely helpful.
Business response:
Hi Susan, Thank you for recommending us! We are glad Nicole from our Ellisville location was extremely helpful and detailed with the rental process. We are happy to have you store with us! Please give us a call at 888-storage if anything comes up.
RecommendedWe were so pleased to find Extra Space Storage for a short term rental as we moved. Facility is clean, well lit, and appears to be secure. Thanks for helping us!
Business response:
Thank you Jill Casey! We pride ourselves on keeping our storage facility clean, secure, and well lit and are thrilled to hear your experience reflects that! Thanks for recommending Extra Space Storage!
RecommendedGreat, helpful staff, indoor drop-off, very clean facility. Great value.
Business response:
Thank you for recommending us, Chip! We are thrilled to hear your experience has been positive and we are always here to help with your storage needs! Give us a call at (636) 821-8186 or stop by the office if you need anything. Our team is here to help answer any questions about your rental.
RecommendedNice facility. But they do raise rates pretty quickly after you move in and have had a special rate. I wasn’t notified and only learned when amount on my credit card had changed. Corporate needs to do a better job informing renter about increases.
Business response:
Susan, we are sorry to hear about the lack of notice on rate increases. Please call us at (636) 821-8186 so we can address this directly.
This place has gone SO down hill. Do not rent office space from here. It’s dirty & the bathrooms are disgusting. WiFi works half the time, if you’re lucky! No one who works with Extra Space cares. It’s insane the price you pay for horrid working conditions.
Business response:
We're concerned to hear about your experience. Please contact us at (636) 821-8186 to discuss your concerns further.
Price is reasonable. Space is nice. But the door to drive in doesn’t work. 2 of the 4 loading dock doors don’t work
Business response:
Thanks for the feedback, Penny Rush! We work hard to meet the expectations of our customers, and we would like a chance to make things right with you! Don't hesitate to stop by the office or contact us at 888-STORAGE when you get a chance.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 525 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.