Extra Space Storage's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extra Space Storage

5.0

About this business

Store your belongings at Extra Space Storage on 5502 Memorial Dr in Stone Mountain, GA today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour ... read more

Location details

5502 Memorial Dr, Stone Mountain, GA, 30083, United States

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.01,492 reviews
Select a rating
John Morris's profile image
John Morris 
recommend  Recommended
3 months ago

Good facility. Customer Service from Lowell was superb. I will recommend this facility. 

Business response:

Your positive feedback is greatly appreciated. We're glad to hear that Lowell provided superb customer service. Thank you for recommending our facility. 

Dianne Thomas's profile image
Dianne Thomas 
recommend  Recommended
10 months ago

I have a unit at the Stone Mountain, GA location and have gotten behind in my fees. The site manager Jessica McKensie graciously took her time and patience to explain my options to me so everything could work out in my favor. I'm so appreciative of the level of empathy and respect she displayed. In a time where it seems customer service is scarce, Mrs. Mckensie is a definite exception and an asset to the Extra Space team. Thanks so much Jessica! 

Business response:

Thank you for the excellent rating, Dianne. We are glad Jessica was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.  

Nina LeslIe's profile image
Nina LeslIe 
recommend  Recommended
a year ago

Jessica was absolutely amazing. Great customer service and she went above and beyond to help.... 

Business response:

Thank you for the excellent rating, Nina. We are glad Jessica was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.  

Donna Tate's profile image
Donna Tate 
recommend  Recommended
a year ago

Great staff; and helpful people; Kalisha M gets a 5-stae rating! clean facilities; 

Business response:

Hi Donna, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! We're always here to help with any of your storage needs at 888-storage.  

Jasmine Scott's profile image
Jasmine Scott 
recommend  Recommended
a year ago

Reese is amazing. Thx u for all you do. 

Business response:

Thank you for the kind words, Jasmine. We're glad Reese has been amazing to work with! Our team is here to serve you, so give us a call at (404) 297-9222 if you need any future assistance.  

Jacobie Pressley's profile image
Jacobie Pressley 
recommend  Recommended
a year ago

Really great easy experience 

Business response:

Hi Jacobie, thanks so much for your feedback! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (404) 297-9222 or stop by the office if you need anything!  

Anthony Goolsby's profile image
Anthony Goolsby 
recommend  Recommended
a year ago

Excellent. ...!! The representatives are 10s across. the board. A++ 

Business response:

Thank you, Anthony. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. 

Smiley Reese's profile image
Smiley Reese 
recommend  Recommended
2 years ago

Great facility and amazing staff. Makes storing worth it! 

Business response:

Thank you for your feedback, Smiley! We love to hear that our customers are happy with Extra Space. Please give us a call at 888-storage if anything comes up!  

Perry Starr's profile image
Perry Starr 
recommend  Recommended
2 years ago

Friendly staff. They are very helpful. the units were clean and so was the building. 

Business response:

Hi Perry, thank you for your feedback! We know our customers value clean facilities and helpful staff so we do our best to provide that! Our team is here to help, as always, give us a call at 888-storage if anything comes up.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 1,492 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:30 a.m.