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Extra Space Storage

5.0
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About this business

Store your belongings at Extra Space Storage on 4995 N Elston Ave in Chicago, IL today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, all-hours access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facil... read more

Location details

4995 N Elston Ave, Chicago, IL, 60630, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.0542 reviews
5
518
4
14
3
0
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1
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10 reviews have no rating
Marshall NotBruce Lee's profile image
Marshall NotBruce Lee 
recommend  Recommended
4 months ago

Great value, and service. Janesa was incredibly helpful, and moving our items couldn’t have been any easier. Thanks 😊 

Business response:

Thank you Marshall for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with Extra Space Storage. Our team, especially Janesa, strives to provide exceptional service and make the moving process as easy as possible for our customers. We appreciate your kind words and your business. If you ever need any assistance in the future, please do not hesitate to reach out to us at (773) 736-5800.  

Glo Gala's profile image
Glo Gala 
recommend  Recommended
7 months ago

I had a wonderful experience today. Representative was very helpful and she was understanding with my issue. 

Business response:

Hi Glo, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (773) 736-5800 or stop by the office if you need anything!  

Bill Higel's profile image
Bill Higel 
recommend  Recommended
10 months ago

Very friendly and helpful people 

Business response:

Thank you for the kind words, Bill. It's great to know our team has been friendly and helpful. Our team is here to serve you, so give us a call at (773) 736-5800 if you need any future assistance.  

Irvin C.'s profile image
Irvin C. 
on Birdeye

a year ago

Janesa was very helpful 

Business response:

Thank you for the great rating, Irvin. We're thrilled to know Janesa was as helpful as can be! Our team is here to serve you, so give us a call at (773) 736-5800 if you need any future assistance.  

Sharon McNair's profile image
Sharon McNair 
recommend  Recommended
a year ago

Always accommodating. The store manager, Milo, is a gem. My transaction with Jeremy was smooth. Been a customer a long time. 

Business response:

Thank you for taking the time to leave your feedback, Sharon! We're so happy to hear Jeremy and Milo were accommodating and able to make your rental process hassle free! Give us a call at (773) 736-5800 if you need any future assistance. 

Madeincolor 1.'s profile image
Madeincolor 1. 
on Birdeye

a year ago

Very spacious! 

Business response:

Thanks for the awesome review, Madeincolor! We work hard to meet the expectations of our customers, and we're happy to hear our property hit the mark for you! Don't hesitate to stop by the office or contact us at (773) 736-5800 if you need anything. 

Josephine Quiso's profile image
Josephine Quiso 
recommend  Recommended
a year ago

I’m sorry, I forgot the agent who helped me to go through the process of getting a unit in a weekend and the offices were closed. She is very helpful and accommodating. She made it so easy and find me a good deal. Thank you so much for her. I recommend Extra Space Storage because of its good deal in a spacious unit and easy access!! 

Business response:

Thank you for the kind words, Josephine! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.  

Mark Casbal's profile image
Mark Casbal 
recommend  Recommended
a year ago

buen servicio y explicacion 

Cathy Natale's profile image
Cathy Natale 
recommend  Recommended
a year ago

it was a very quick and easy accommodation. Milo was great to work with. 

Business response:

Thank you for the feedback, Cathy! We pride ourselves on having a friendly, accommodating staff and are so happy Milo was able to assist you! Please stop by the office or reach out to us at 888-storage if you have any questions!  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 542 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Tuesday at 9:30 a.m.