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Extra Space Storage

4.9
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About this business

Store your belongings at Extra Space Storage on 5151 Glencrossing Way in Cincinnati, OH today! Our large selection of storage units, drive up access, exceptional security, electronic gate access, all-hours access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our ... read more

Location details

5151 Glencrossing Way, Cincinnati, OH, 45238, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9796 reviews
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731
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48
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7 reviews have no rating
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Brian H.'s profile image
Brian H. 
on Birdeye

3 years ago

It was a good experience from start to finish  

Keisha B.'s profile image
Keisha B. 
on Birdeye

3 years ago

Pricing is great and the unit was clean and ready to accept my belongings. Staff was polite and courteous.  

Business response:

Keisha, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad our team was polite and courteous. Don't hesitate to reach out if you need anything!  

Princess S.'s profile image
Princess S. 
on Birdeye

3 years ago

Very good customer service, she was patient and explained every step of the way  

Business response:

Thank you for the kind words, Princess! We're committed to providing excellent customer service. We're glad our manager was patient and explained every step of the way. Let us know if you need any future assistance!  

Jennifer C E.'s profile image
Jennifer C E. 
on Birdeye

3 years ago

Very clean and well takin care of. We recommend this storage facility to others. The staff are very friendly and respectful. When they go by they always say hello and make sure I don’t need anything. And I had a issue with the gate and it only took 2 mins if that to fix the issue. When I leave and move my belongings back to my home after I am finished remodeling. I most definitely will come back again if I need a unit again. Thank you all for treating me like family or friends  

Business response:

Hi Jennifer C, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Thanks for recommending Extra Space Storage!  

Dean C.'s profile image
Dean C. 
on Birdeye

3 years ago

Good location, security and very friendly staff. 

Business response:

Thank you for your kind words, Dean. Security is our top priority and we appreciate that you have trusted us with your belongings! We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. Don't hesitate to reach out if you need anything!  

Joyce B.'s profile image
Joyce B. 
on Birdeye

4 years ago

Everything was easy with no hassles  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 796 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Monday at 9:30 a.m.