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Extra Space Storage
- Self Storage
- Baytown, TX
About this business
Location details
5236 East Fwy, Baytown, TX, 77521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Recommendedthe young lady who attended to me was very friendly and informative. place seems clean and safe.
Business response:
Hi Shelly, your kind words are appreciated! We make it a priority to provide clean, secure facilities and are so glad to hear your experience reflects that. Feel free to swing by your local office for any further assistance!
RecommendedEasy online setup. I showed up and the unit was clean, and ready to go. Access codes were sent to me and everything went extremely smooth.
Business response:
Thank you for the excellent rating, Shawn! We're happy we were able to provide a smooth rental experience. As always, we're here to help at 888-storage whenever you need us.
RecommendedWe moved to Extra Space from another storage facility in Baytown after being there for many years. I didn’t know there was a difference in customer service until we moved here. Kacie goes above and beyond. She was a big help with our move in and us always out and about on the property. I highly recommend!
Business response:
Debbie, we are so happy to hear that Kacie could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.
RecommendedKaysie Mattson was very helpful and knowledgeable. I have stored things with for 6 years. It is always clean and well kept.
Business response:
Hi Terri, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Kaysie! Don't hesitate to reach out to us at 888-storage if you need anything!
Recommendedlove how they keep track when you enter the property. Very clean and great customer service
Business response:
Hi Jeanette, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Feel free to reach out at any time at 888-storage.
Recommendedeasy access plenty of room to turn around friendly and clean well located much better than other storage spaces I've rented a little higher than I'd like but I think its worth it
Business response:
Hi Charles, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
Recommendedexcellent customer service
Business response:
Hi, Ricardo. We appreciate your positive feedback. Please call (281) 421-0526 if you have any questions.
RecommendedHighly recommend my new unit. I love them. I have 2. Really great service here.
Business response:
Thanks for being a loyal customer, Charles! We love hearing your feedback and are thrilled to know you are enjoying your experience with us. Your recommendation means a lot to us! Let us know if there's anything else we can do to keep your experience great!
RecommendedI love this Extra Space Storage location. They have been instrumental in helping my family during our Harvey recovery. Access is to the units is easy. The facility is clean. I 100% recommend if you're in the market for storage. A special thank you to Kaysie for always adding that personal touch with customer service.
Business response:
Hi Rayela Blakely, thank you for your review! We're so happy to hear that your experience with the access and cleanliness of the facility has been positive! We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 934 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.