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5525 W Roosevelt Rd, Cicero, IL, 60804, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 10:00 p.m. | |
Tue | 6:00 a.m. to 10:00 p.m. | |
Wed | 6:00 a.m. to 10:00 p.m. | |
Thu | 6:00 a.m. to 10:00 p.m. | |
Fri | 6:00 a.m. to 10:00 p.m. | |
Sat | 6:00 a.m. to 10:00 p.m. | |
Sun | 6:00 a.m. to 10:00 p.m. |
The lady who service me was very polite showed me the storage best for me and she was very prompt with a great attitude
Business response:
Thank you for the kind words, Maurice. We're glad our team was able to help with your storage unit! Our team is here to serve you, so give us a call at (708) 656-5400 if you need any future assistance.
KIM was very helpful in showing me the storage unit best suitable for my needs. As I was walking in the inside of the building it’s nice and clean facility and the outside is clean too will recommend to my friends.
Business response:
Thank you for taking the time to leave your feedback, Rosa! We're so happy to hear Kim was able to make your rental process hassle free! Give us a call at (708) 656-5400 if you need any future assistance with your storage unit.
Service was fast, professional, courteous, clean and sanitary and throughout the building even though this stupid pandemic Kim has building clean and she was was very helpful in answering all of my questions. I have recommended ESS to Friends and Family to come in and use storage at this location. Thanks Kim 👍🏼👍🏼
Business response:
Thanks for the kind words, Leo! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (708) 656-5400 if you need anything with your storage unit.
After two months they doubled my rate saying I was on a promo rate. No where did it say I was on a promo rate. Predatory business tactics. I recommend you look elsewhere
Business response:
Hi Jim, thank you for the feedback. We're sorry to hear you're unhappy with your rate. Periodically we review our rates to bring them closer to the market value. If an increase is needed, we give you 30 days written notice. Your business is important to us, and we'd like to speak with you about your rate increase. Please call us at 888-storage.
Extra Space Storage has a 4.9 star rating with 1,028 reviews.
Extra Space Storage is open now. It will close at 10:00 p.m.