Claimed

Extra Space Storage

4.9

Self Storage
Totowa, NJ

About this business

Consumer Services Self Storage

Location details

930 Riverview Dr, Totowa, NJ, 07512, United States

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Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.9940 reviews

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Maissa K.

5 years ago

Everything was excellent

Deborah D.

5 years ago

Customer service is excellent

Bradley W.

5 years ago

Great service!

Business response:

Thanks for letting us help with your storage needs, Bradley! We appreciate the 5-star rating!

Danny

2 years ago

Don't be fooled by the web rate you see, they will double your rate every few months, within 14 months they raised my rate 3 times from $74 to $221

Business response:

Your feedback is very important to our team, Danny. We're sorry to hear you're unhappy with your rental rate. We'd love a chance to talk with you directly, please call us at 888-storage.

Daniel P.

3 years ago

Deceptive business practice! They gave you a good price initially so to lure you to move stuff in then immediately raise the price without notice. My rate was doubled in 3 months, when I called to enquire, manager Chris was extremely rude and blame me not reading their contract that they can raise rate anytime they want. Excuse me, rent in crease is expected but 100% increase in 3 months? That's price gouging! I am just looking for a new storage and can't wait to move out of this con business.

Business response:

Hi Daniel, Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. We’re sorry to hear you are unhappy with your rate. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.