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Extra Space Storage
- Self Storage
- Berwyn, IL
About this business
Location details
1301 Harlem Ave, Berwyn, IL, 60402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Haley: I GOT A 10X10 IN OCTOBER OF2025 I WAS PAYING $118 I RECEIVED A TEXT MESSAGE SEVERAL DAYS AGO STATING ITS UP BY $100 NO PRIOR NOTICE NOTHING I CALL SPEAK TO JUAN AND HE SAYS YOU CAN PAY $65 EXTRA DOLLARS THIS MONTH THAT THE ECONOMY HAS GONE UP WELL YES IT HAS FOR CUSTOMERS AS WELL UPON CHECKING THEY ARE STILL OFFERING THE PRICE I PAID WHEN I STARTED IN OCTOBER LET THE BUYER BEWARE THEY WILL HAVE YOU GET A UNIT AND THEN RAISE IT BY $100 FOR A SMALL UNIT LIKE MINE I HAVE CONTACTED SEVERAL OTHER STORAGE UNITS INDOOR AROUN... read more
Business response:
We apologize for the sudden price increase and confusing communication. Please contact us at (708) 393-2393 to resolve this billing issue.
🤨The facility recently redid the roof of the facility and I did not receive any notice about it. Hence, all my items in storage was covered in broken tar paper and nails. Luckily I had some of my items covered otherwise the particles from the old roof would have damaged my items. Plus, the elevator was out for the second building, and the attendant stated he did not know when it was going to be fixed. When I called up there again to check Elizabeth informed me that the elevator "worked the entire week" So I went up there to... read more
Business response:
Ma, thank you for sharing your feedback. We're sorry you didn't have a positive experience with us. Please call us at (708) 393-2393 so that we can learn more about your experience.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,126 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.