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Extra Space Storage

4.9

About this business

Location details

2820 Hollywood Rd, Falls Church, VA, 22043, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9911 reviews
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Aristides Castellanos's profile image
Aristides Castellanos 
recommend  Recommended
a year ago

Recomendado excelente servicio! 👍🏻 

Business response:

Hola Arístides, ¡muchas gracias por tu reseña! ¡Estamos encantados de saber que su experiencia fue positiva y siempre estamos aquí para ayudarlo con sus necesidades de almacenamiento! ¡Llámanos al (703) 280-1099 o pasa por la oficina si necesitas algo! 

Judy Ann Scott's profile image
Judy Ann Scott 
recommend  Recommended
a year ago

Judy Scott - Falls Church, Va location I have had a problem for several months with not being able to sign in to my account. A problem that I created partly by having two emails which confused my “sign in “ to reset my password. Rosa Ovando (at the Hollywood location in Falls Church) very happily tried to help by going into my account but had the same problem. Thankfully , she referred me to Eli (in Utah) a contact that was able to solve my problem. She is always very pleasant and goes out of her way to help me with my con... read more

Business response:

Thank you, Judy! It's wonderful to hear you had a positive experience with Rosa and Eli and want you to know that we are here to assist you with any further storage needs! Give us a call at (703) 280-1099 if anything comes up! 

Miguel López's profile image
Miguel López 
recommend  Recommended
2 years ago

Excelente servicio al cliente 

Business response:

Hola, Miguel. ¡Muchas gracias por su reseña! Estamos complacidos de saber que su experiencia fue positiva y siempre estamos aquí para ayudarle con sus necesidades de almacenamiento. ¡Por favor llámenos al (703) 280-1099 o pase por la oficina si necesita algo! 

Ana Chinchilla's profile image
Ana Chinchilla 
recommend  Recommended
2 years ago

Rodolfo, the store manager, is fantastic. It really captures the idea of ​​what it means to provide customer service. Fast, easy and smooth transaction. It has been a phenomenal experience and I recommend Extra Space Storage to everyone. The facility has easy access and also very clean. 

Business response:

We agree that Rodolfo is fantastic! Thanks for recommending us, Ana! We're happy we were able to provide a smooth rental experience. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Feel free to stop by the office if you need anything! 

Rachel Terlop's profile image
Rachel Terlop 
recommend  Recommended
2 years ago

I am thankful for this team who takes protecting personal belongings seriously. I cannot thank them enough for their time, support, patience, and understanding during a stressful moving process. They're fantastic! 

Business response:

Hi Rachel, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (703) 280-1099 or stop by the office if you need anything! 

Alvaro Toledo Molina's profile image
Alvaro Toledo Molina 
recommend  Recommended
2 years ago

Good service and very helpful 

Business response:

Thank you for recommending us, Alvaro! We're committed to providing excellent customer service and very helpful staff. Don't hesitate to reach out at 888-STORAGE if you need anything! 

Yakelin Antunez's profile image
Yakelin Antunez 
recommend  Recommended
2 years ago

Servicio fue muy bueno Rodolfo me ayudó mucho 

Business response:

Hola, Yakelin. Nos alegra que Rodolfo haya podido ayudarle! No dude en comunicarse al 888-STORAGE si necesita algo! 

Maribel Fuentes's profile image
Maribel Fuentes 
recommend  Recommended
2 years ago

El servició fue muy bueno 

Business response:

Gracias por sus amables palabras, Maribel! Estamos comprometidos a brindar un excelente servicio al cliente. No dude en comunicarse al 888-STORAGE si necesita algo! 

Jovany Sorto's profile image
Jovany Sorto 
recommend  Recommended
2 years ago

good service n clean site 

Business response:

Hi Jovany, thank you for your feedback! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! As always, give us a call at 888-storage if you need anything. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 911 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.