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Extra Space Storage

4.9

About this business

Location details

154 Leaders Heights Rd, York, PA, 17403, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.91,179 reviews
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Vickie Baublitz Moran's profile image
Vickie Baublitz Moran 
recommend  Recommended
9 years ago

Everyone one was very helpful, accommodating and very pleasant!!!!! 

Williamson Vedder's profile image
Williamson Vedder 
2 years ago

I took one of the special deals so for me it cost a total of $70 a month. I said great. They said and you can keep this rate if you find sign up and extend before the 90-day cut off. I did that. they said it was no longer available!!! I was now having to pay $120 a month. they knocked off $20 for the first month. But I still got screwed! So my good people you've heard this a thousand times and let's hear it one more time. Buyer beware. WV 

Business response:

We're sorry to hear this, Williamson. Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. Your original monthly rate is not guaranteed for the life of your rental with Extra Space Storage. This is because we are strictly month-to-month leasing. Rates are adjusted periodically due to market value. Will you please give us a call at 888-storage to discuss what other options we may have for you? 

Sheila Nilsson Buswell's profile image
Sheila Nilsson Buswell 
3 years ago

100% increase in rent is ridiculous . had to look elsewhete snd found similar size , canera security, extremely clean same distance from home. 

Business response:

Hi Sheila Nilsson, we really appreciate you taking the time to leave a review. We are sorry to hear about your experience and want you to know that your feedback will be reviewed internally so we can work to potentially earn your business in the future! Your business means a lot to us, so if you have any additional feedback, please don’t hesitate to contact us at 888-STORAGE. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,179 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 6:00 p.m.