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Extra Space Storage
- Self Storage
- Colorado Springs, CO
About this business
Location details
5110 Stetson Hills Blvd, Stetson Hills Blvd, Colorado Springs, CO, 80917, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedThe place is nice, and clean, the manager, Jessica she really nice, and friendly, she always happy to see you, also she really quick when you starting to do paperwork, when you get a Storage unit, this play is high recommendation you guys should come to see you his Extra space Storage.
Business response:
Thanks for the positive review. It means a lot to our team, Lynn. We're so happy to hear that your experience with Jessica and the cleanliness of the facility have been positive! We're always here to help at 888-storage if you have any questions or need assistance with your rental.
RecommendedEasy online set up and finalization in office. Unit was ready the same day. Clean interior. Locked /coded gate makes facility feel secure.
Business response:
Thank you for the kind remarks, Laura! We're so happy to hear we have your recommendation! Please let us know if you have any questions about your storage unit.
Recommendedgreat area and good prices
Business response:
Thanks Amber K! We know convenience is important when selecting a storage facility near you and are thrilled we were able to provide that for you. We're so happy to hear you feel good about your rental and appreciate your self storage business! Thank you for being a loyal customer! Feel free to reach out if you need anything in the future.
RecommendedCustomer service personnel were great, making our move from out of state go smoothly!
Business response:
Hi Sharon, thanks so much for your review! We are thrilled to hear your experience with your storage unit was positive and are always here to help with your storage needs! Give us a call at (719) 572-5577 or stop by the office if you need anything!
Recommendedspace was clean, girls in office were awesome!
Business response:
Thank you Anne! We pride ourselves on keeping our self storage facility clean, organized, and well lit and are thrilled to hear your experience reflects that! Thanks for being a great customer.
RecommendedFast, smooth transaction. Excellent customer service.
Business response:
Hi, Angela. We appreciate your positive review! Please call (719) 572-5577 if you have any questions about your storage unit.
raised my rent from 70 to 185 in 12 months. price gouge much????
Business response:
Hi Justin, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. We'd like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?
We had no issues with our storage unit but once we vacated, trying to get ahold of anyone is impossible. They assured we would be prorated back for the rest of the month and yet we haven’t received anything. I’d love to speak to someone to resolve this.
Business response:
Chelsea, thank you for leaving us a review. We strive to provide 5-star customer service and are disappointed to hear that we fell short. Please give our management a call directly at (719) 306-2163 and we would be happy to assist.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,180 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.