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Extra Space Storage

4.9
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About this business

Store your belongings at Extra Space Storage on 4801 San Mateo Blvd NE in Albuquerque, NM today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a to... read more

Location details

4801 San Mateo Blvd NE, Albuquerque, NM, 87109, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9648 reviews
5
607
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17
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16 reviews have no rating
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Evan Mckenzie's profile image
Evan Mckenzie 
recommend  Recommended
2 years ago

very welcoming and polite 

Business response:

Thank you, Evan. We appreciate your review. We are thrilled you had a great experience with Extra Space Storage. If you need anything in the future, feel free to stop by or call us at 888-storage! 

Jane Kerr's profile image
Jane Kerr 
recommend  Recommended
2 years ago

very polite helpful and informative 

Business response:

Jane, we are so glad that you have had a great experience renting with us! Thank you for choosing Extra Space Storage! We are always available to help at 888-storage if you need assistance.  

Kady McKeehan's profile image
Kady McKeehan 
recommend  Recommended
2 years ago

Management was seriously amazing and did everything to help us secure a unit for our keepsakes! I appreciate the help so much! Highly recommend! 

Business response:

Thank you for the kind remarks, Kady! We're so happy to hear we have your recommendation! If there is anything we can do for you, please let us know at 888-storage. 

Tyrani F.'s profile image
Tyrani F. 
on Birdeye

2 years ago

I really enjoyed the customer service and the deal that was given to me. The unit was supper spacious and clean and I really like that they sold mattress and couch covers  

Patricia D.'s profile image
Patricia D. 
on Birdeye

2 years ago

I love the place  

Jennifer H.'s profile image
Jennifer H. 
on Birdeye

2 years ago

Good customer service, helpful employee 

Patrick Maes's profile image
Patrick Maes 
recommend  Recommended
2 years ago

Move in and move out was great. They accommodated my needs. When moving out they were doing repairs in my section of the facility which meant I couldn’t use the loading ramp. But after talking to Rebecca, she worked hard to make an exception to let us use the loading ramp for move out. I was not happy with the increasing rates over time. Since moving in there (2-years ago) there have been at least three property managers for the storage facility, but I have a feeling that the franchise owners/district manager (whom I’ve neve... read more

Business response:

Thank you for the excellent rating, Patrick! We're happy we were able to provide a smooth rental experience. We're glad our team accommodated your needs and Rebecca worked hard to make an exception to let you use the loading ramp for move out. We understand the frustration of rate increases and are sorry to hear about your experience. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facil... read more

Alice Hood's profile image
Alice Hood 
recommend  Recommended
2 years ago

It was a great experience. Rebecca and Alissa were so friendly and helpful. Answered all my questions. Great staff!!! 

Business response:

Thank you so much for your kind words, Alice. We really appreciate you taking the time to share your experience with us. We're glad Rebecca and Alissa were friendly, helpful, and answered all your questions. Don't hesitate to reach out to us at 888-STORAGE if you need anything!  

Gretchen W.'s profile image
Gretchen W. 
on Birdeye

2 years ago

The storage unit is inside another building, climate controlled and I feel real secure about my belongings being protected. The cost is reasonable, and the access to the unit is real simple. The staff is a very important part of the whole process! Thank you sincerely~ 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 648 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Thursday at 9:30 a.m.