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Extra Space Storage
- Self Storage
- Laurel, MD
About this business
Location details
3350 Laurel Fort Meade Rd, Laurel, MD, 20724, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedThis location is always clean and they have very nice staff!
Business response:
Your feedback is incredibly valuable. We are glad to hear that our location is always clean and that our staff is very nice!
Rachel conducted herself with absolute professionalism, polite and outstanding customer. Thank you!!!
Business response:
Thanks for recognizing Rachel's professionalism and outstanding customer service!
Rachel is the best !!!!!! 100% recommendations 😀🇺🇸🇩🇪
Business response:
Thanks for your recommendation, Claud IA! Rachel truly is the best. 😀🇺🇸🇩🇪
Agent Chris super helpful & patient walking me through the process of renting a storage unit, excellent service. 👍🏾👍🏾👍🏾👍🏾👍🏾
Business response:
Thank you for your wonderful feedback, Maurice! We're glad to hear that Agent Chris provided you with excellent service. If you have any more questions or need assistance, feel free to give us a call at (301) 317-1325.
I’ve had a great experience with the Laurel location from day one. Today I was helped by a new employee and she was amazing! Although she was in training, I was very impressed with her thoughtful approach and happy demeanor! Very happy customer over here!
Business response:
Thank you for sharing your positive experience with our Laurel location! We're glad to hear that our new employee provided excellent service.
Worked with Rachel Thibideau Very pleasant very informative and knowledgeable of the units etc. Show me several spaces until she was satisfied that I was satisfied. Thank you very much Rachel
Business response:
Hi Michael, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Rachel! If you need anything, do not hesitate to reach out at 888-storage.
Manager Rachel Thibideau was informative and pleasant. She showed us our options and provided advice on the size unit we needed and insurance coverage. The facility is clean and easily accessible.
Business response:
Thanks, Sharon! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Rachel was able to provide that for you! If you need anything, do not hesitate to reach out at 888-storage.
Representative that called on the phone was very nice and helpful.
Business response:
Hello, Valerie. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything
The openness of the front of the store make it very welcome and pleasant for your eyes to see, & the very nice lady in the office was very helpful
Business response:
Hi Scott A.!Thank you so much for the positive feedback. If you ever need anything don't hesitate to give us a call at (301) 317-1325 or stop by the facility!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 966 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.