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Extra Space Storage

4.9
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About this business

Store your belongings at Extra Space Storage on 8080 Steilen Dr in Florence, KY today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our ... read more

Location details

8080 Steilen Dr, Florence, KY, 41042, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9839 reviews
5
743
4
48
3
25
2
0
1
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23 reviews have no rating
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James M.'s profile image
James M. 
on Birdeye

2 years ago

Customer service was good 

John Morgan's profile image
John Morgan 
recommend  Recommended
2 years ago

Easy to get in and out The hours 

Business response:

Thank you for the kind remarks, John! We're so happy to hear we have your recommendation! Stop by our office if you need assistance or have any questions.  

Sue B.'s profile image
Sue B. 
on Birdeye

2 years ago

Every one is so friendly and they were they to help answer any questions you might have 

ann g.'s profile image
ann g. 
on Birdeye

2 years ago

Clean, easy to get in & out, reliable, & awesome service. 

Paul N.'s profile image
Paul N. 
on Birdeye

2 years ago

Excellent customer service. Clean unit and was able to drive my 26’ moving truck right up to the unit. Only complaint was the phone system. When I rented the unit I did it over the phone and only got a unit number. Once arriving at the unit the numbering system was 100-over-2500 that I could see so finding my unit was a pain. I had to call the help number and go through the automated system just to get a second number to call. Once finding the unit it was no problem and the employees that were driving around cleaning and h... read more

Rhonda Helton's profile image
Rhonda Helton 
recommend  Recommended
2 years ago

I had my storage space for four years. My personal experience was actually very good whenever a payment was coming up do they made sure to give me a friendly reminder call and I just took my storage out today after taking pictures and video went to the office to let them know my stuff has been removed and they could not have been any nicer so I greatly appreciate it and highly recommend them. 

Business response:

Hi Rhonda! Thank you for taking the time to leave your feedback and for being a loyal customer! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience with us! We're always here to help at 888-storage if you have any questions or need assistance. 

Jackie Risch's profile image
Jackie Risch 
recommend  Recommended
2 years ago

I had my home belongings in 2 storage units for 2 years. When i decided to move i had doubts of it not being infested with roaches or mice because its near some wooded area. But to my surprise only 1 small spider. This was a very clean unit and all foundations are 2 inches or more higher than ground level for flooding purposes. I WOULD RECOMMEND THIS AND I WOULD USE THIS FACILITY AGAIN PRICING WAS GOOD. SHOP AROUND FOR PRICES. THEY ARE DIFFERENT 

Business response:

Thank you for being a loyal customer and for taking the time to share your experience with us, Jackie! We know how important keeping your belongings clean and safe is and we are happy to hear that we could meet your needs. If there is anything we can do to improve your experience, please let us know at customerservice@extraspace.com. Our team would love to hear from you! 

Randall Barger's profile image
Randall Barger 
recommend  Recommended
2 years ago

Great location great service best price I found 

Business response:

Randall, thank you for the feedback! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!  

Trevor R.'s profile image
Trevor R. 
on Birdeye

2 years ago

Highly recommended very clean very nice and easy to work with got me in no time 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 839 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.