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Extra Space Storage

4.6

About this business

Location details

1150 S 500 W, Salt Lake City, UT, 84101, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.6570 reviews
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Marilynn R.'s profile image
Marilynn R. 
rating
7 months ago

I was apprehensive about storing my car, but Extra Space has been perfect. Very efficient, well organized and neat premises. It is convenient to downtown and has amazing security. The employees have been available, courteous and extremely helpful. Primarily I have spoken to Alex and a shout out to him as a supreme employee. John R 

A S.'s profile image
A S. 
rating
2 years ago

I had to find a storage unit last minute, I called them up and within 30 minutes they had a large clean unit ready for me! The representative on the phone was extremely helpful/ explained all the up front costs and policies. When I got to the unit the staff was super helpful and friendly- they showed me right to the unit. Two months later we moved everything out and once again the staff was very friendly and helpful. I would definitely rent from them again. 

Business response:

Thank you for the review, A! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. 

Mauri L.'s profile image
Mauri L. 
rating
2 years ago

Great place! Friendly staff and clean property. Great place to work too. 

Business response:

Hi Mauri, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Let us know if you have questions at 888-storage. 

Morgan S.'s profile image
Morgan S. 
rating
8 years ago

Great experience overall! Simple process, friendly staff and easy/fast set up all around. Happy to have found this place in a pinch, because they delivered on all fronts. 

Kym T.'s profile image
Kym T. 
rating
11 years ago

I have had two great experiences with Extra Storage. One in Taylorsville with Manager Celeste, and then in Salt Lake with Fritz. Both have been extremely helpful, found me just what I needed and the prices are just right. I really appreciate it when people go a little out of their way to ensure customer satisfaction. 

Joseph N.'s profile image
Joseph N. 
rating
3 years ago

My father was moving had a Menlo Park it was hot that day and he said somebody can die in there he's got the hospital bill for over $15,000 and the car was broken into and items were removed computers laptops TV all because a girl thought I hit my father was trying to commit suicide we have written to corporate office ignored we have called corporate office ignored we called district manager ignored. But yet my father is disabled and has congestive heart failure and we got the hospital bills and we're trying to get the recor... read more

Chris S.'s profile image
Chris S. 
rating
8 years ago

I'm disappointed with the pricing. After shopping around online and comparing a number of facilities I chose to go here, as it was conveniently located near me. The problem I have is that nowhere do they mention that a mandatory insurance policy is required to rent the unit. So in addition to the rate they quoted me you have to add on another 16$ a month. Very shameful marketing practice. There are other facilities near me that would have been less expensive had I known of the additional charge that they require. Having alre... read more

Ken H.'s profile image
Ken H. 
rating
8 years ago

In the past 2 years of having my camper there I've had issues with space for backing into the rented spot from others parking over too much. The first year a mysterious dent from a possible rock thrown at my camper and just this month I seem to have had someone attempt to pry my door open. Moved out today, but decided to look around and noticed the additional 5 trailers were pried upon as well. There are NO cameras within the storage yard where the campers are. The only camera I was told was on the front gate which doesn't h... read more

Michelle T.'s profile image
Michelle T. 
rating
9 years ago

Do not rent here. This used to be a nice, family run business - I had two storage units here and never once had a problem with the owners/managers for years until Extra Space took over a couple of years back and they have been nothing but a headache. They raise the rents about every 18 months - from $42 to $48 to now $62 for the same unit. They cannot seem to understand that I pay for several months of rent at a time and are constantly calling me telling me my account is in arrears when in reality it is paid in full for mont... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.6 star rating with 570 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.