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Extra Space Storage

5.0

About this business

Store your belongings at Extra Space Storage on 5807 Bardstown Rd in Louisville, KY today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of ... read more

Location details

5807 Bardstown Rd, Louisville, KY, 40291, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
5.0916 reviews
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Bobby Robertson's profile image
Bobby Robertson 
recommend  Recommended
a year ago

Kevin was swift and efficient! 

Business response:

Hi Bobby, thank you for recommending us. We're glad Kevin was swift and efficient! Feel free to stop by the office if you need anything!  

Jeffrey Doherty's profile image
Jeffrey Doherty 
recommend  Recommended
2 years ago

It was a great experience and sandy was great to talk to 

Business response:

Thank you for the kind feedback, Jeffrey. We're glad Sandy was great to work with! Our team is here to serve you, so give us a call at (502) 231-5451 if you need any future assistance.  

Vickie Bailey's profile image
Vickie Bailey 
recommend  Recommended
2 years ago

excellent communication between the manager and me. Very nice , helpful service. 

Business response:

Hi Vickie, thank you for recommending us. We're glad our manager was very nice. Stop by our office if you need assistance or have any questions.  

Megan Newton-Hollins's profile image
Megan Newton-Hollins 
recommend  Recommended
2 years ago

The lady who runs the Fern Creek location has been helpful and courteous. I had one issue with my rate adjusting, which I hadn’t been aware of, but she was cooperative in adjusting the price for me to a more reasonable amount. So far, I haven’t had any problems with use of or access to the facility itself. 

Business response:

Hi Megan, thank you for recommending us. We're glad our manager has been helpful, courteous, and cooperative in adjusting the price for you. Please stop by the office or give us a call at 888-STORAGE.  

DeAnne Christensen-Girton's profile image
DeAnne Christensen-Girton 
recommend  Recommended
2 years ago

Exceptionally clean and great customer service. I feel like Karen, Pat and John (manager) are personal friends. There is not a high turnover at this place so you feel like you're extra safe here. 

Business response:

Thank you for your feedback, Deanne! Providing renters with clean and secure facilities is our top priority. We're glad Karen, Pat, and John were able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!   

Robert Maguire's profile image
Robert Maguire 
recommend  Recommended
2 years ago

5 Star Service, quick and easy for good price. 

Business response:

Robert, thank you for the kind words! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!  

Donnie Priddy's profile image
Donnie Priddy 
recommend  Recommended
2 years ago

Karen gave me very helpful info! I got a great price leasing the exact size unit I needed with climate control to protect very special family furniture and clothing. 

Business response:

Thank you for the kind recommendation, Donnie. We're glad Karen was able to help! Our team is here to serve you, so give us a call at (502) 231-5451 if you need any future assistance.  

Detra Spurlock Anderson's profile image
Detra Spurlock Anderson 
recommend  Recommended
2 years ago

Always helpful when we had problems no matter what. thank you for 5yrs 

Business response:

Thank you for your feedback, Detra Spurlock! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!   

Nicole Sutherland's profile image
Nicole Sutherland 
recommend  Recommended
2 years ago

Friendly staff and clean facility. Good location. 

Business response:

Hi Nicole, thank you for recommending us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 916 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.