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Extra Space Storage

4.9

About this business

Location details

4245 Carmichael Rd, Montgomery, AL, 36106, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9795 reviews
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Alabama Black Belt Adventures's profile image
Alabama Black Belt Adventures 
recommend  Recommended
3 weeks ago

Vicky is the most professional employee I've encountered at the Carmichael location in the 10 years our organization has had a unit there. She's so pleasant to work with and is always willing to accommodate your requests or answer any questions. 

Business response:

We are ecstatic to hear about Vicky's professionalism! Thanks for being a loyal customer for 10 years. 

Travis McKown's profile image
Travis McKown 
recommend  Recommended
2 months ago

Came to rent a unit today and Vickey at the Charmicel Rd location was amazing. Facility is clean. She took her time to explain everything with me. Took me on a tour of the building to make sure that I knew where the elevators are and moving carts. Explained the lease in detail so there would be no surprises. This is a great location. Thank you Vickey for all of your help!! 

Business response:

Thank you for your feedback, Travis. We deeply cherish your positive experience with Vickey at our Charmicel Rd location. 

Brandon Mac's profile image
Brandon Mac 
recommend  Recommended
2 months ago

Clean storage facility, great staff, I would recommend this place to anyone. Vickey is really nice and helped through the whole process. 10 stars 🌟 

Business response:

Your positive experience at Extra Space Storage is greatly appreciated! Thank you for your feedback. 

Cherie Bethel's profile image
Cherie Bethel 
recommend  Recommended
3 months ago

I recommend you to visit any of their locations. My preferred location is the one on Carmichael. They have a very friendly and welcoming staff,the facility is clean and someone is always willing to help when you need assistance. Extra Space Extra Care Vicki is and outstanding person . I was at a very low spot after losing my house but her friendly smile and conversation made me feel even better leaving my personal items in their care. The staff along beside her is great as well. God bless and keep them all is my prayer. Si... read more

Business response:

We are delighted to hear about your positive experience at our Carmichael location! Thank you for recognizing Vicki and our team's care. 

Micheal Casteel's profile image
Micheal Casteel 
recommend  Recommended
6 months ago

Vickey Adam's is one of the most experienced and respectful employees I've seen at any location and would definitely like to see more employees like her at the facilities 

Business response:

We are happy to hear that Vickery Adam's provided you with exceptional service at our facility. Thank you for sharing your experience. 

Annie James's profile image
Annie James 
recommend  Recommended
6 months ago

vickey is one of the best employees I have seen at this location! I definitely would recommend her!! 

Business response:

We are overjoyed to hear that you had a positive experience with Vickey at our location! Thank you for your feedback. 

Teresa Simon's profile image
Teresa Simon 
recommend  Recommended
10 months ago

I received excellent customer service!! Facility is nice and clean!! 

Business response:

Thank you for your positive feedback! We're privileged to hear that you received excellent customer service and found our facility nice and clean. 

Tira Juliet's profile image
Tira Juliet 
recommend  Recommended
11 months ago

Brittany was awesome and the place was super clean since the last time I rented with them 

Business response:

Thank you for your feedback. Brittany was awesome and we are glad to hear the place was super clean. 

Brandi Shelton's profile image
Brandi Shelton 
recommend  Recommended
11 months ago

Great Customer Service. Brittany was very helpful , explained everything that i needed to know. Thank you so much Brittany for your outstanding service. 

Business response:

We're honored to have provided you with great customer service. Thank you for your kind words! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 795 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.