This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Rockville, MD
About this business
Store your belongings at Extra Space Storage on 11850 Parklawn Dr in Rockville, MD today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of o... read more
Location details
11850 Parklawn Dr, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Google reviews (803)
RecommendedJohn the new manager, saved me money when it came time to downsize my unit. He is easy to work with.
Business response:
Hi Bob, thank you for recommending us. We're glad John saved you money and is easy to work with. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.
😃I had an excellent experience with Jonathan, the manager. He is extremely knowledgeable, professional, caring and helpful. He is a great problem solver and will make sure that he takes care of you the way he had promised. excellent customer service!! I would recommend this facility to all my friends!!
Business response:
Hi Sunita. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jonathan. We're grateful to have you here at Extra Space! Call us at 888-storage whenever you need us.
😃Excellent service and convenience
Business response:
Thank you for recommending us, Ted! We're committed to providing excellent customer service and convenience. Feel free to stop by the office if you need anything!
Excellent service I recommend
Business response:
Thank you for the kind remarks, Edwin! We're so happy to hear we have your recommendation! Feel free to stop by the office if you need anything!
The Extra Space Storage at 11850 Parklawn Drive in Rockville, MD has new management and they quickly proved to me that they value customer service. The office staff are pleasant, professional and helpful. Thank you, Steven, for the extra effort and kindness today.
Business response:
Thank you for recommending us, Cynthia! We're committed to providing excellent customer service. We're glad our team is pleasant, professional, and helpful. Don’t hesitate to reach out if you need anything at 888-STORAGE.
We transferred from a indoor 10x10 unit to a 10 x 20 outdoor unit. Sudeep was extra helpful. Highly recommend.
Business response:
Thank you for the kind words, Monica Tinio. We're glad Sudeep was able to help! Our team is here to serve you, so give us a call at (301) 984-0090 if you need any future assistance.
awesome customer service it was very professional here, id definitely come back
Business response:
Thank you for the kind words, Ricky! We're committed to providing excellent customer service. Please stop by the office or give us a call if there is anything else we can do for you!
very good service and customer service the best
Business response:
Thanks for the feedback, Yazmin! We are so happy we could meet your storage needs at Extra Space Storage. Please stop by the office or reach out to us at 888-storage if you have any questions!
Awesome and friendly service. Affordable pricing and convenient location.
Business response:
Thank you for the kind words, Amanda! We're committed to providing excellent customer service. Please stop by the office or give us a call if there is anything else we can do for you!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 829 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 6:00 p.m.