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Extra Space Storage
- Self Storage
- Norfolk, VA
About this business
Store your belongings at Extra Space Storage on 301 Naval Base Rd in Norfolk, VA today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our... read more
Location details
301 Naval Base Rd, Norfolk, VA, 23505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
RecommendedExcellent service. Third time renting at this facility. It is clean and well maintained. Controlled access is nice. Friendly service.
Business response:
We are delighted to hear about your excellent experience. Thank you for highlighting our clean facilities, controlled access, and friendly service.
This is a great storage place! Mark at the front desk is absolutely amazing! Wonderful customer service!
Business response:
We're pleased to hear that you had a great experience with Mark at our storage facility! Thank you for your kind words.
Good service and great help
Business response:
Thank you for the kind words, Reise! We're committed to providing excellent customer service.
Excellent service. My service provider saw that there was an issue that I didn’t notice right away and recommended another unit that was very accommodating to my needs . They held a unit in reserve for me until I was ready for use ,would recommend extra space to everyone!!
Business response:
Hi Diaz, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (757) 531-0800 or stop by the office if you need anything!
Quiet, clean, and easy to access. Jade, in the office, went above and beyond to help me today when I came in; and was a joy to work with overall!
Business response:
Hi Rikve, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jade! Don’t hesitate to call us at 888-storage if you need anything.
I’ve been looking for larger storage units which are harder to find . Extra space had a number of choices and for great prices. Once I contacted them everyone was super nice and responsive. They walked me through the process and everything was easy and convenient.
Business response:
Jonathon, thank you for recommending us. We are so glad you are satisfied with your rental rate! We're glad our team was super nice, and responsive, and walked you through the process. We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Feel free to stop by the office if you need anything!
The staff are very friendly and professional. Lot and space security. Grounds are kept clean from trash, etc.Security and safety checks often. Curtisey call 📞when necessary. Top notch in my book.
Business response:
Thank you for your kind words, Karolyn. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out to us at 888-storage if you need anything!
The staff is very courteous and the facility is very clean. They made what could have been a stressful situation very easy!!!😄
Business response:
Hi Dana, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!
High level of customer service when I call if they are not available they will call you back as soon as possible. Gentle reminders of when my payment is due. Very kind and courteous service
Business response:
Thank you for your feedback, Ernestine! We love to hear that our customers are happy with Extra Space. Please stop by the office or reach out to us at 888-storage if you have any questions!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,018 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.