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Extra Space Storage

4.9

About this business

Location details

11511 Allen Rd, Southgate, MI, 48195, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9967 reviews
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Cody Jones's profile image
Cody Jones 
recommend  Recommended
a month ago

These guys are awesome. I’ve been here for years. Great customer service!!! 

Business response:

Thank you for sharing your kind words and loyalty over the years! Your awesome feedback means everything. 

Wendy Leach's profile image
Wendy Leach 
recommend  Recommended
6 months ago

Andy at Southgate is very helpful and professional. Can’t say enough good things. 

Business response:

Thank you for your wonderful feedback, Wendy Leach. We genuinely admire your positive comments about Andy at Southgate. 

Edna Bruggeman's profile image
Edna Bruggeman 
recommend  Recommended
6 months ago

Excellent service bc Andy explained everything and very sweet!! 

Business response:

Thank you for taking the time to share your experience with Extra Space Storage. We genuinely admire your positive feedback about Andy's excellent service and explanation. 

Jennifer Ainscough's profile image
Jennifer Ainscough 
recommend  Recommended
11 months ago

Extra space storage in Southgate has the best customer service! Justin was absolutely a pleasure to work with. He went above and beyond for us and made it easy for us to set up our account and the ability to move in same day! I highly recommend Extra space storage!! 

Business response:

Your positive experience with Extra Space Storage in Southgate is greatly appreciated. Thank you for sharing your feedback! 

Mark Mills's profile image
Mark Mills 
recommend  Recommended
11 months ago

very clean and I have 24-hour access to the facilities which helps a lot 

Business response:

We're grateful for your positive feedback on the cleanliness and 24-hour access to our facilities. Thank you for reaching out. 

Rondo Gregory's profile image
Rondo Gregory 
recommend  Recommended
11 months ago

Andy has been a very good representative with a great attitude. 

Business response:

Andy's great attitude is truly appreciated. Thank you for taking the time to share your experience with us. 

Joe Fonseca's profile image
Joe Fonseca 
recommend  Recommended
2 years ago

Justin at Extra Space storage helped me figure out the best space to rent for my project I have going on at home..Je made me feel real comfortable and he was very nice and knowledgeable!! I recommend Extra Space Storage in Southgate!! See Justin!! 

Business response:

Hi Joe, thank you for recommending us. We're glad Justin helped you figure out the best space to rent for your project, made you feel real comfortable, and was very nice. Don't hesitate to reach out at 888-STORAGE if you need anything! 

Kathy Murphy's profile image
Kathy Murphy 
recommend  Recommended
2 years ago

Total confusion on how much space I actually needed for storage, quickly realize I needed to upgrade! This may have been the problem, had it not been for Justin! Even after hours, and no one around to help!? Justin was there to find me another storage unit nearby! Justin was there every step of the process. Extra space storage is a Clean facility I’d recommend 

Business response:

Hi Kathy, thank you for recommending us. We're glad Justin was there to find me another storage unit nearby and was there every step of the process. As always stop by the office or call us at 888-storage if you need anything. 

Shirley Peyton's profile image
Shirley Peyton 
recommend  Recommended
2 years ago

I want to thank everyone at Extra Space Storage for always being so helpful and friendly. Very refreshing dealing with people who care about there customers! As for the storage unit itself very clean and would highly recommend to anyone looking to store there items. I personally want to thank Justin for the call this morning checking to make sure I didn’t leave anything behind that I might want. Thank You All and Happy Easter!! 

Business response:

Hi Shirley, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly, helpful staff, so we do our best to make sure we are able to provide that! Thanks for recommending Extra Space Storage! As always stop by the office or call us at 888-storage if you need anything. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 967 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.