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Extra Space Storage

5.0

About this business

Store your belongings at Extra Space Storage on 2118 Heriot St in Charleston, SC today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our... read more

Location details

2118 Heriot St, Charleston, SC, 29403, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.01,354 reviews
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Julie Grear's profile image
Julie Grear 
recommend  Recommended
a week ago

Life Saver for College of Charleston move in! Spent a few minutes on the phone with Miss Marsha and now I can ship all dorm purchases directly to storage unit for pick up in August. Absolutely will be using again for summer storage while daughter attends college the next 4 years. Highly recommend!!! 

Business response:

We are absolutely thrilled to hear that our storage solutions were able to make your college move-in process easier! Thank you for choosing Extra Space Storage. 

Mann Low Mann Low's profile image
Mann Low Mann Low 
recommend  Recommended
11 months ago

Great customer service and clean facility. 

Business response:

Thank you, Mann! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! If there's ever anything else we can do to keep your experience great, please let us know by emailing us at customerservice@extraspace.com or calling us at 888-storage. Our team is always happy to help!  

Kent Segars's profile image
Kent Segars 
recommend  Recommended
11 months ago

Marsha was wonderful working with today and was very sweet and helpful. 

Business response:

Hello, Kent. Thank you for the review. We're so glad Marsha could meet your storage needs. Please stop by the office if you need anything! 

Chloe Esposito's profile image
Chloe Esposito 
recommend  Recommended
a year ago

Great service! Marsha is very helpful and kind. 

Business response:

Hello, Chloe. Thank you for the review. We're so glad Marsha could meet your storage needs. Please stop by the office if you need anything! 

Scott D Cheney's profile image
Scott D Cheney 
recommend  Recommended
a year ago

I’ve been renting here for 4+ years and always had a great experience. I’ve changed sizes multiple times and they’re always super helpful. It’s always clean and well lit. The elevator always works. 

Business response:

Hi Scott, your kind words are appreciated! We make it a priority to provide clean, well-lit facilities with helpful staff and are so glad to hear your experience reflects that. Our team is here to help, as always, give us a call at 888-storage if anything comes up.  

Jim Tonge's profile image
Jim Tonge 
recommend  Recommended
2 years ago

Very helpful with a difficult problem. Lisa made all arrangements quickly 

Business response:

Thank you for the kind words, Jim. We're glad Lisa was accommodating and helpful! Our team is here to serve you, so give us a call at (843) 937-8900 if you need any future assistance.  

Raine Wood's profile image
Raine Wood 
recommend  Recommended
2 years ago

11.5 years at Extra Space on Heriot, and I am still loving it. Lisa was very helpful today, as I went to inquire about a package I would be expecting in the coming days, and she knew exactly who I am, informing me the package was already in my unit! She even offered me some cold water on this hot, summer day! I just love Lisa & Marsha - they are always upbeat and helpful! The facility is always sparkling clean, and the staff is always willing to help with a friendly smile.. I am extremely satisfied with Extra Space large... read more

Business response:

Thanks for the awesome feedback, Lainee! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Lisa and Marsha reflects that! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We really appreciate your business and are here to help if you need anything. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any qu... read more

Heather Maxwell-Pirigyi's profile image
Heather Maxwell-Pirigyi 
recommend  Recommended
2 years ago

Marcia is extremely kind, professional and helpful in the whole process of setting up a storage unit. I’m so happy I found this place! 

Business response:

Thank you for the kind recommendation, Heather. We're glad Marcia was kind, professional, and able to help with your rental process! Our team is here to serve you, so give us a call at (843) 937-8900 if you need any future assistance.  

Demetri Travis's profile image
Demetri Travis 
recommend  Recommended
2 years ago

friendly,helpful and clean.👍👍👍, 

Business response:

Hi Demetri, thank you for recommending us. We know that our customers value clean facilities and friendly, helpful staff, so we do our best to make sure we are able to provide that! Stop by our office if you need assistance or have any questions.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 1,354 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:30 a.m.