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Extra Space Storage

4.9

About this business

Store your belongings at Extra Space Storage on 2816 W Thomas Road in Phoenix, AZ today! Our large selection of storage units, drive up access, exceptional security, electronic gate access, all-hours access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facili... read more

Location details

2816 W Thomas Road, Phoenix, AZ, 85017, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9831 reviews
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Sanmi Ogunjobi's profile image
Sanmi Ogunjobi 
recommend  Recommended
4 months ago

Of course they were very helpful and kind!! 

Business response:

We're glad to hear that you found our team helpful and kind! Thank you for taking the time to share your experience. 

Vanessa Mendez's profile image
Vanessa Mendez 
recommend  Recommended
6 months ago

Jason was very helpful. He answered all our questions and kept his word about contacting me when a unit became available in the size we needed. Service was quick and we are grateful we can store our college students dorm items till next semester! 

Business response:

Hi Vanessa, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jason! Don’t hesitate to call us at 888-storage if you need anything.  

Don Chandler's profile image
Don Chandler 
recommend  Recommended
a year ago

The staff there is very helpful and courteous and would recommend the storage facility to anyone 

Business response:

Thank you for the review, Don! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage.  

Star Tanner's profile image
Star Tanner 
recommend  Recommended
a year ago

Great place to store your stuff, competitive prices and great service! 

Business response:

Hi Star, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (602) 346-9950 or stop by the office if you need anything!  

Javier Diez's profile image
Javier Diez 
recommend  Recommended
a year ago

jason the worker awesome guy better price than what i was paying in other storage 

Business response:

Thank you for the kind words, Javier. We're glad Jason was a great help! Our team is here to serve you, so give us a call at (602) 346-9950 if you need any future assistance.  

Leon Silfrin's profile image
Leon Silfrin 
recommend  Recommended
2 years ago

My experience with extra space storage was very much appreciated and very greatly improved customer service and professional services this is the best service ever I don’t know how to explain it better but if you are looking for a good place for storage this is the place the manager she’s extremely helpful and very nice thank you very much for everything ms manager 

Business response:

Hi Leon, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! We really appreciate your business and are here to help if you need anything. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.  

Elisa Botello's profile image
Elisa Botello 
recommend  Recommended
2 years ago

The manager Cindy is awesome the facility is clean and safe .She is a no nonsense manager which is shown to be very effective in cleaning up her units . I will definitely recommend and use her again in the future. Her personality is an added plus!!!!! 

Business response:

We think Cindy is great too! Thanks for recommending us, Elisa. Providing renters with clean and secure facilities is our top priority. We are here to help with any future storage needs! Stop by our office if you need anything in the future!  

Gabriel Montellano's profile image
Gabriel Montellano 
recommend  Recommended
2 years ago

un lugar muy diferente ha mejorado mucho limpio no hay personas ajenas a la propiedad todo esta muy bien gracias a cinthyia y Edna 

Business response:

Hola Gabriel, gracias por tu reseña. Estamos muy contentos de saber que su experiencia con Cinthia y Edna, y la limpieza de las instalaciones han sido positivas. Estamos aquí para ayudar con cualquier necesidad de almacenamiento en 888-storage. 

Rozz Havins's profile image
Rozz Havins 
recommend  Recommended
2 years ago

The staff here really do care about everything going on in their facility. they make sure it is safe and everything is locked up like it should be. They are also very helpful when you have a question. I would recommend them highly. I felt safe leaving my things here. 

Business response:

Thanks for the awesome recommendation, Rozz! We work hard to provide our customers with secure facilities and helpful staff so we're happy to hear we hit the mark for you! Thank you for trusting us with your valued belongings! Don't hesitate to stop by the office or contact us at (602) 346-9950 if you need anything. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 831 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:30 a.m.