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Extra Space Storage

4.9
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About this business

Store your belongings at Extra Space Storage on 301 W Indian School Rd in Phoenix, AZ today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour o... read more

Location details

301 W Indian School Rd, Phoenix, AZ, 85013, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9501 reviews
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454
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19
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23 reviews have no rating
Carol Thomas's profile image
Carol Thomas 
recommend  Recommended
7 months ago

Secure entrance and the most helpful and personable manager. Thanks Donovan for being so hospitable! 

Business response:

Hi Carol, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Donovan! If you need anything, do not hesitate to reach out at 888-storage.  

Rachel Bryce's profile image
Rachel Bryce 
recommend  Recommended
9 months ago

Great customer service! Parking available inside for easy moving and nice air conditioned unit. Much needed in the AZ heat! 

Business response:

Thank you for the kind words, Rachel! We're committed to providing excellent customer service. Feel free to stop by the office if you need anything!  

Christine Henry's profile image
Christine Henry 
recommend  Recommended
9 months ago

The manager is very helpful with everything from access codes to paperwork to security to how to get around the facility. I have never rented storage in an urban area before. But Donovan, the manager, has helped me with every question or concern I may have had. 

Business response:

Thank you for the kind words, Christine. We're glad Donovan has been helpful and that you were met with a secure facility! Our team is here to serve you, so give us a call at (602) 281-4005 if you need any future assistance.  

Hunter Neely's profile image
Hunter Neely 
recommend  Recommended
10 months ago

Donovon was the best sight manager i have experienced seems to take great pride in career and facility. i would highly recommend Extra space Storage 

Business response:

Thanks for the awesome review, Hunter! We work hard to meet the expectations of our customers, and we're happy to hear Donovon hit the mark for you! Don't hesitate to stop by the office or contact us at (602) 281-4005 if you need anything. 

David Wittig's profile image
David Wittig 
recommend  Recommended
10 months ago

"The very best customer service experience I ever had." Was what I thought to myself the first time I went there. I thought maybe I had just an exceptional employee. It turned out every subsequent interaction I've had with them could also be described that way. Donavan, the manager, and every employee at this location was just exceptional. 

Business response:

Hi David! Thank you so much for the positive feedback on your experience with us. It's wonderful to know Donavan provided you with great customer service! If you ever need anything don't hesitate to give us a call at (602) 281-4005 or stop by the facility!  

Susan Slonaker's profile image
Susan Slonaker 
recommend  Recommended
10 months ago

We have used this facility for more years than I want to think about - but as I clean out the last of our stuff, I’m very grateful for the great service we’ve gotten here. Friendly, helpful, and honest. Plus, parking is easy, there are always dollies available, and the a/c really helps. The only suggestion I have is to bring back the garbage cans 

Business response:

Thank you for being a loyal customer, Susan! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! As always stop by the office or call us at 888-storage if you need anything.  

Jennifer Flo's profile image
Jennifer Flo 
recommend  Recommended
10 months ago

Extra Space Storage is very clean and well maintained. Donovan is great and is very helpful and provides excellent customer service. 

Business response:

Hi Jennifer, thank you for your feedback! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We are glad Donovan could help. Please give us a call at 888-storage if anything comes up!  

Aileen Culligan's profile image
Aileen Culligan 
recommend  Recommended
a year ago

We used this extra space storage for summer storage of College dorm stuff. Everything was great! Storage is climate control. Booked the space on line, easy. Easy access and carts available to move your stuff in. All the staff was knowledgeable, friendly and helpful. Located only a few miles from GCU campus so very handy. 

Business response:

Thanks for the awesome review, Aileen! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We're always here to help at 888-storage or customerservice@extraspace.com if you have any questions or need assistance with your rental. 

Jerry Bolig's profile image
Jerry Bolig 
recommend  Recommended
a year ago

Ease of registration and Oscar was great. 

Business response:

Thank you for the excellent feedback, Jerry! We're happy we were able to provide a smooth rental experience and that Oscar has been great to work with. Our team is here to help, as always, give us a call at 888-storage if anything comes up.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 501 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Wednesday at 9:30 a.m.