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Extra Space Storage

4.9

About this business

Store your belongings at Extra Space Storage on 1204 28th St SE in Grand Rapids, MI today! Our large selection of storage units, drive up access, exceptional security, electronic gate access, all-hours access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our faci... read more

Location details

1204 28th St SE, Grand Rapids, MI, 49508, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.91,097 reviews
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Jason L.'s profile image
Jason L. 
on Birdeye

4 years ago

They are super friendly and kind! They understand why you need the u it 

Business response:

Thanks for leaving a positive rating, Jason! It means so much to our team. Please stop by the office if you need anything!  

Andre N.'s profile image
Andre N. 
on Birdeye

4 years ago

Great place to store you items. Good on prices. Thank you.  

Business response:

Andre, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Call us if there is anything else we can do to assist you!   

Christopher Y.'s profile image
Christopher Y. 
on Birdeye

4 years ago

It’s easy access, clean, good security and safety, The best part for me is having 24/7 access whenever to my unit. Their may be days that I need in, but the place is closed, well with my code I can still go through 

Business response:

Thank you for your feedback, Christopher! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs! Give us a call if you have any questions. 

Michelle L.'s profile image
Michelle L. 
on Birdeye

4 years ago

Overall great experience 👍 

Business response:

Thank you so much for your kind words, Michelle. We really appreciate you taking the time to share your experience with us. Don't hesitate to reach out if you need anything!  

Michelle L.'s profile image
Michelle L. 
on Birdeye

4 years ago

Great customer service willing to go above and beyond very personable. 

Business response:

Thank you for the kind words, Michelle! We're committed to providing excellent customer service. We're glad our team was willing to go above and beyond and was very personable. Let us know if you need any future assistance!  

Lawrence B.'s profile image
Lawrence B. 
on Birdeye

4 years ago

It was easy to set up over the phone remotely. 

Business response:

Thank you for the excellent rating, Lawrence! We're happy we were able to provide a smooth rental experience. Don't hesitate to reach out if you need anything!  

Roland H.'s profile image
Roland H. 
on Birdeye

4 years ago

By far the best place that I ever rented from.  

Business response:

We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Roland!  

Nancy C.'s profile image
Nancy C. 
on Birdeye

4 years ago

Very kind and courteous people to talk to and work with any storage situation and nice and clean space always available for whatever we need.  

Business response:

Hi Nancy, your kind words are appreciated! We know that our customers value clean facilities and helpful staff, so we do our best to provide that! Don't hesitate to reach out if you need anything.  

Charles Mark H.'s profile image
Charles Mark H. 
on Birdeye

4 years ago

I had items which I need to have out of the home but not get rid of. and need a place that they could be stored and available to me. after looking on line this best meet my need. I used the toll free number and the lady that took the call was vary helpful. When I arrived to the location everything was very well handled. I have been pleased with everything  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,097 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:30 a.m.