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Extra Space Storage

5.0
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About this business

Store your belongings at Extra Space Storage on 5700 Wooster Pike in Cincinnati, OH today! Our large selection of storage units, drive up access, exceptional security, electronic gate access, RV parking and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility! 

Location details

5700 Wooster Pike, Cincinnati, OH, 45227, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.0767 reviews
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724
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12 reviews have no rating
Clint Eller's profile image
Clint Eller 
recommend  Recommended
7 months ago

Tony was great and gave us great options with a personal touch. would definitely recommend to anyone I know. 

Business response:

Hi Clint, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Tony! If you need anything, do not hesitate to reach out at 888-storage.  

Ruth Ann Stitt's profile image
Ruth Ann Stitt 
recommend  Recommended
10 months ago

Helpful, courteous, we’ve had no issues 

Business response:

Hi Ruth, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (513) 271-1444 or stop by the office if you need anything!  

Steven List's profile image
Steven List 
recommend  Recommended
a year ago

Professional, courteous and clean. 

Business response:

Hi Steven, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions.  

Carla Matteucci's profile image
Carla Matteucci 
recommend  Recommended
a year ago

It is a very clean and safe place to store your household items. I have been with them many years. Mark is very helpful and friendly. 

Business response:

Thank you for recommending us, Carla! Providing renters with clean and secure facilities is our top priority. We're glad Mark is very helpful and friendly. As always, give us a call at 888-storage if you need anything.  

Katelyn Rivera's profile image
Katelyn Rivera 
recommend  Recommended
a year ago

Love this location so far! Safe, clean and so personable! I love that Mark called me to introduce himself and help me get settled! 

Business response:

Thank you for your feedback, Katelyn! Providing renters with clean and secure facilities is our top priority. We're glad our team was personable! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

MyPurposeisPurposelyonPurpose's profile image
MyPurposeisPurposelyonPurpose 
on Birdeye

a year ago

Although this location didn’t work for our storage needs, which is a 34 foot RV and the bridge needed to get under to get to the storage area was our problem. But for the service - customer service was absolutely amazing they stayed in touch with us, were forthcoming with all the information we needed and then upon us getting there we found that we weren’t able to get into the space - but he had done research just in case we couldn’t and had a couple other places lined up for us to take a look at that were not ExtraSpace St... read more

Business response:

Hey Mypurposeispurposelyonpurpose, thank you for your great rating! We love hearing your feedback and are thrilled to know you enjoyed your experience with us although we weren't able to accommodate your 34 foot RV on our property. Providing each and every one of our customers with a positive experience is what we strive for and it's great to hear our team was able to provide just that for you! Thank you for such kind words. Let us know if there are any other storage needs you may need in the future, as always, give us a cal... read more

Shawn Kenney's profile image
Shawn Kenney 
recommend  Recommended
2 years ago

Great experience!!! Mark was absolutely a great sociable person felt like we knew him already! Very helpful to us being that we never rented a storage unit before. Took the time to show us around and explain each unit and about the size. Even checked in on us after we had our daughters stuff moved in. Mark has a great set up with the units easy way to pull in unload or load. Highly recommend Extra space storage!! 

Business response:

Hi Shawn, thanks so much for your feedback! We are thrilled to hear your experience with Mark was positive and are always here to help with your storage needs! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Give us a call at (513) 271-1444 or stop by the office if you need anything!  

Latisha S.'s profile image
Latisha S. 
on Birdeye

2 years ago

Its great. The manager is great and the storage is beyond what i was thinking it would be. 

Marissa W.'s profile image
Marissa W. 
on Birdeye

2 years ago

This was a painless, smooth, and extremely helpful process. I reserved my unit online and had no issues upon my start day getting everything I needed to set up in person at the facility. The space is clean, easy to access the units and provides tools to help you move things in. I would recommend and use again!  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 767 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 6:00 p.m.