This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Cincinnati, OH
About this business
Location details
5700 Wooster Pike, Cincinnati, OH, 45227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
The lady who helped me set up my account was very helpful and friendly.
Business response:
Thank you immensely for your kind words! We're so glad our team member provided helpful and friendly service.
Sarah was very diligent about following up with me over the phone and was prepared when I called her back last-minute to secure my rental. I would definitely recommend Extra Space over Uhaul!
Business response:
Thank you for sharing your experience with Sarah! So glad she was diligent and prepared for your last-minute needs.
Nick from your inventory team did a good job assigning another unit at the facility- knowledgeable and helpful
Business response:
We are overjoyed to hear Nick provided knowledgeable and helpful service with your unit assignment!
Although this location didn’t work for our storage needs, which is a 34 foot RV and the bridge needed to get under to get to the storage area was our problem. But for the service - customer service was absolutely amazing they stayed in touch with us, were forthcoming with all the information we needed and then upon us getting there we found that we weren’t able to get into the space - but he had done research just in case we couldn’t and had a couple other places lined up for us to take a look at that were not ExtraSpace St... read more
Business response:
Hey Mypurposeispurposelyonpurpose, thank you for your great rating! We love hearing your feedback and are thrilled to know you enjoyed your experience with us although we weren't able to accommodate your 34 foot RV on our property. Providing each and every one of our customers with a positive experience is what we strive for and it's great to hear our team was able to provide just that for you! Thank you for such kind words. Let us know if there are any other storage needs you may need in the future, as always, give us a cal... read more
Its great. The manager is great and the storage is beyond what i was thinking it would be.
This was a painless, smooth, and extremely helpful process. I reserved my unit online and had no issues upon my start day getting everything I needed to set up in person at the facility. The space is clean, easy to access the units and provides tools to help you move things in. I would recommend and use again!
Both employees that I met with were extremely helpful and made the experience seemless.
Manager was very helpful and was willing to answer all of my questions. Rental was at a reasonable price and the process was speedy. Would recommend!
My experience was great
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 888 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.