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Extra Space Storage
- Self Storage
- Irving, TX
About this business
Location details
4251 State Hwy 161, Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedVery helpful and always on time
Business response:
Thanks, Christian! We're glad our team was helpful and punctual. We appreciate you sharing your experience!
RecommendedI currently have a storage unit with Public Storage and actually had a unit at this Extra Space location years ago. When I needed storage again, I decided to come back—and I’m glad I did! The process was incredibly easy, the prices were the best I found for the space I needed, and the customer service has been outstanding. I recently stopped by after forgetting my unit number, and even though they were closing, Eric took the time to help me. That level of service really means a lot. Everyone I’ve interacted with has been fr... read more
Business response:
We are happy to hear about your positive experience with Eric and our team! Your feedback about our customer service means everything, LaTrice.
RecommendedBueno almas gracias eric p
Business response:
Gracias por tus amables palabras, Henry. ¡Nos alegra que Eric haya podido ayudarte! Nuestro equipo está a tu disposición, así que no dudes en llamarnos si necesitas ayuda en el futuro.
RecommendedAs someone with both managerial and banking experience, I do not say this lightly: Eric exemplifies the highest standard of leadership and professionalism. Over the years, he has consistently shown patience, emotional intelligence, composure, and genuine respect in every interaction. Even during moments when I may not have been the easiest customer, he never responded defensively or unprofessionally. Instead, he remained steady, solution-oriented, and courteous, which speaks volumes about his character and leadership ability... read more
Business response:
Thank you for your review, Styner. We are glad to hear Eric provided consistent, professional leadership and that Khalil was patient and helpful, contributing to a positive experience at the location.
RecommendedDefinitely a clean and nice place. People at the office really nice. Especially Sheyna she is the best. Definitely 5 stars. She help me a lot getting my unit and do friendly 😃😃
Business response:
Hi Montero, thank you for your review! We're so happy to hear that your experience with Sheyna and the cleanliness of the facility has been positive! If you have any questions, let us know at 888-storage.
RecommendedThis location is very clean with big drive aisles. Staff is great ask for Eric he'll go above and beyond for you
Business response:
Thank you for the excellent rating, Desiree. We are glad Eric was able to provide exceptional customer service. We're so glad to hear that you are happy with your experience with the quality and cleanliness of the facility. Please stop by the office or call us at 888-storage if there is anything else we can do for you.
RecommendedI called on Monday to ask about a possible unit to rent. I spoke with Eric who walked me through the process and showed me one of the units available. I must say the unit was very clean and Eric’s customer service was excellent. He is very knowledgeable when it comes to customers questions and concerns.
Business response:
Thank you for the excellent rating, Mila. We are glad ERic was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.
Recommendeda great place to put your items! friendly and professional managers as well. nice clean facilities.
Business response:
Thank you for the review, Eric! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything.
RecommendedI called about getting storage and the staff was very nice and sweet. Garrett made me actually feel like he actually cared, I recommend these guys to everyone.
Business response:
Hi Shelby, Thank you for taking the time to leave your feedback! It's great to know Garrett was nice and sweet to work with. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 832 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.