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Extra Space Storage
- Self Storage
- Tucson, AZ
About this business
Location details
8100 E 22nd St, Tucson, AZ, 85710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
The staff helped to set all my worries behind me. She took the time and shared her knowledge with me that helped me to pick the best sized unit.
Business response:
Thanks, Patti! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear we were able to provide that for you! Don't hesitate to reach out to us at 888-storage if you need anything!
The staff is courteous and friendly. They helped out when I needed a second unit. Eventually I'll be renting another unit when available.
Business response:
We appreciate you taking the time to leave a rating, Tonya L! Thank you for choosing Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!
They had amazing customer service and a great promotion going on with no hidden fees
Business response:
We appreciate you taking the time to leave a rating, Holly. Thank you for choosing Extra Space Storage. Call us at 888-storage if there is anything else we can do to assist you!
ExtraSpace Storage had the storage space I required at the most convenient location for the best price. The cleanliness and helpful staff are a huge bonus.
Business response:
We know you have many options for storing your belongings and are committed to being the most convenient, clean, and helpful storage solution in your neighborhood. We are so glad you are satisfied with your rental rate! Stop by the office if you need anything, Tom.
This is where you should store your belongings. You know you are in great hands!
Business response:
Thanks, Mercedes. We are thrilled you had a great experience with Extra Space Storage. We are here to help at 888-storage, so let us know if you need anything!
customer service excellence and clean facilities
Business response:
Thank you for the kind words, Shawn! We're committed to providing excellent customer service. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Call if there is anything, we can do to assist you.
very good price, good customer service and good promotion
Business response:
Amanda, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Call us if there is anything else we can do to assist you!
Debbie and the entire staff are simply awesome. Never been treated better. Debbie goes far and beyond in her quest for customer satisfaction. Highly recommend.
Business response:
Hey Josh, thank you for your kind words! We love hearing your feedback and are thrilled to know you are enjoying your experience with Debbie and the team. Your recommendation means a lot to us! Let us know if there's anything else we can do to keep your experience great!
If I could give them no stars I would do not go to these people they are ridiculous they locked me out of my storage unit told me they would not renew my lease agreement because someone used my code and went in there but when I asked who it was that used my code they never could tell me who it was or show me any footage of anyone going in there then this past weekend I went there the lady was on the phone completely ignored me for 5 minutes I was talking to my husband with my back to the lady not talking to this lady whatsoe... read more
Business response:
Hi Christy, thanks for sharing your experience with us. We know that it's important to access your items when you need them, so we apologize that this happened. We aim to provide top-notch customer service and are sorry to hear your experience did not reflect that. We value your comments and will use them to make improvements in the future. Please don't hesitate to reach out to us if you would like to discuss your experience further.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 939 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.